Review summary

Carrentals.co.uk receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Quick efficient service

Quick efficient service. No hassle

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Great customer service

Simple and easy to book. Always outlines what is covered insurance wise. Good choice of cars and prices.

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5 star service every time

5 star service every time. Fantastic value for money, never had an issue.

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p
Excellent value and support

Easy to book, reasonable rate and excellent support during and after rental period. All inclusions fully explained and documented, providing warnings not to be coerced into hire desk add ons that are already included in the hire rate.

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All reviews

1,000 total • Write a review

Showing 821 - 830 of 996 reviews
WK

Hertz in OR Tambo airport Jhb

Hertz in OR Tambo airport Jhb. SA needs to manage pick up processes in a better manner. It took far too long. The side window of the vw combi was faulty but a car swop in Nelspruit outside Kruger Park was arranged and carried with a minimum of fuss

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J

3rd party company Let them down

Carrentals themselves were really efficient. And managed my booking with professionalism. Even when I had to make changes to my booking shortly before my collection date. However the 3rd party company (Budget) were more slack. I'd arranged a collection time. And when I turned up right on time, they hadn't even cleaned it ready for use! Then, halfway through cleaning it. They noticed it needed a service. So swapped me to a similar vehicle. Later on that day (when darkness set in) I had to pull over on the hard shoulder of the M6, to clean the interior of ALL of the windows. As I could not see anything!! I would recommend Carrentals. But I don't think I'd go through Budget again.

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AC

Good experience

I was very pleased with the car , the service and the ease. I used Avis as my end provider.

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HS

Great price

Great price. Car was equivalent of car booked. Staff friendly and efficient.

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C

Unreasonable handling of a parking…

Unreasonable handling of a parking ticket

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Ho

Simple and competitive

Booking through car rentals was simply and the vehicle selected and provided by alamo was excellent. Will I use this website again to book my next rental car? Yes

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JM

Excelent service

Excelent service

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AN

Good price offered by Carrentals.co.uk

Good price offered by Carrentals.co.uk Overall experience was also good in renting the car for the duration.

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PO

Everything went smoothly and as…

Everything went smoothly and as confirmed! Thank you

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S

Very Useful Website

I always found your website very useful and will continue getting my hire cars that way.

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