Emergency Medical Products, Inc.

Quality products, great prices and fast delivery!

The EMP representative, Jeanie Daniels, was fantastic! Very friendly and very helpful making sure I ordered the right products...I had some questions about the right catalog numbers and she was able to get it right for me. The telephone reps are always very nice and helpful...I prefer calling rather than just ordering on-line and quite often, they are able to answer whatever questions I might have.

Good delivery and slightly better price than other places but still expensive for what's inside. Short expiration dates.

EMP does a good job of keeping prices lower. It's easy to order off the website. Many items that are out of stock is usually no fault of theirs.

When you switched to a new warehouse deliveries have been terrible. I am constantly finding incorrect orders. Takes up more time than I have to spare. Considering other vendors at this time.

I have never been so disappointed in this company. After using them for over 20 years it was terrible. I even climbed he ladder in Management and that was terrible would not follow through. We are a small department so I’m sure our small orders really don’t matter to them so sad to be treated like this after all these years so now I have to reach out and try and find someone else that will help us.

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I WAS IN NEED OF BATTERIES FOR OUR AED UNITS AND YOU HAD THEM IN STOCK AND DELIVERED QUICKLY

The containers are what I needed the size for my medical care

ease of finding the product I need. fast shipping.

The quality of the pack isn't as good as expected.

Always packages well and shipping is on time. Great products

Delivered very fast.

Customer reps. communicate efficiently and politely.

Awesome customer service! Had to call and ask a few questions and the lady at EMP that I visited with was very helpful. She answered all questions and guided me through the proper ordering procedures! Thank You EMP!! Aurelia Fire/Rescue Aurelia, Iowa

While all the products expected were in the box received, the box itself was mangled in transit and some of the boxes inside had broken open due to the shipping problem. While that may be a shipping company issue, it's also a packing/packaging issue from the dock.

The items I need and almost always available, sometimes as with everything else currently supply chain issues get in the way. Those are things are beyond your control. The time from order to delivery is always very short. As an example I ordered an item yesterday, 06-07-23 and received it today 06-08-23.

ordering was easy and delivery was very quick!

Easy ordering, if any questions/concerns, customer service staff are readily available and do have the answers. Orders are delivered in a timely manner.

Placed and order and it took two weeks to get the product. Used to get products within two days. Numerous errors in shipping over the past few months (receiving incorrect items, having to call to get the correct items, and having to ship products back = inconvenience. Website states items in stock when they are not. If that would have been accurate at time of order would have ordered from a different manufacturer in which they had stock.