Emergency Medical Products, Inc. receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Very easy to find items and always easy if I have a question. It is answered quickly.
Getting an account was easy to set up. Ordering process was simply and fast delivery!
Products that we needed were available and we received them within 5 days of ordering them.
Recently shipping issues have been disappointing. Items what were obviously crushed were sent out anyway. Another order was shorted even though it showed on paperwork. Billing has been a nightmare to keep straight with the office . Company has been good for years, now might have to look around at others..
Everything about the Company is perfect, but our Rep Barb is OUTSTANDING, what a asset to your company. I have recommended many others to use EMP.
Was able to get meds needed in our practice in an economically and quick way. Thanks! Our local vendor was more than double cost!
I am a tax-exempt fire dept and when I sent in my exemption certificate, I was told I could not get my tax exempt because I have two addresses- 1 for billing and 1 for shipping. When I questioned the person about it, they said I could send in a letter that asked for several things. At that point I elected to pay for the tax and never purchase from you again. I really enjoyed having your product lower than other companies however I will pay top dollar before I ever order from your company again!
I purchased one of your products, it came incomplete, when I asked what happened, you replied I only purchased a part of it and the other has to be purchased separated. I went to Amazon and purchased the completed SAME product at a 1/4 of your price. You are deceiving purchasers with your tactics. I won't buy from you again and I am returning the useless part you sold me.
My husband had eye surgery and the doctor's office included your brochure in our folder. We were not sure we would need the equipment but we're very happy that we ordered it. Can't imagine recovery without using the equipment. Ordered on a Thursday and had it on Tuesday. Free return shipping and very reasonable rental rates. Was able to speak with knowledgeable person each phone call and package came with clear instructions.
I ordered the child Ambu mask and add it on some gloves in a couple stuff but I truly needed the child Anbu mask which I did not receive they are on back order boo boo-boo on customer service
No problem ordering the products at all. Only problem is we are a volunteer department and ppl are not there all the time. So the tax exempt don’t apply going to a home address:
Easy to purchase. Materials get to destination quickly
SALES PEOPLE ARE GREAT. JC ACTUALLY KNOWS ME BY NAME AND MY NEEDS AND WHEN I CANT GET HER THE OTHERS ARE ALSO GREAT. DELIVERY IS FAST ALSO. TERRILL WICKHAM
backordered items
EASY order process, Easy payment processing. Emergency Medical Products does a FANTASTIC JOB! FedEx blew it saying I would get STOP the Bleed kits on Sept 5th during hours the Shul was open BUT did not happen so I rescheduled to a Walgreens pickup which worked GREAT
Fast and accurate response
Easy to use website with lots of options for what we need!
Customer Service is Awesome! very prompt and responsive!! Answered all of my questions before I placed the order, AND stood by their word upon receipt of the product. Everything arrived perfect and unexpired (thank you) will definitely be doing business again.
Prompt service. Thank you.
Great Customer service. Fast Delivery.
Prompt delivery, fair pricing
I was able to reach a representative quickly who assisted me in getting what I needed and quickly. She was helpful, knowledgeable and kind.
The order was put in months ago. I did not get notification until it was shipped. I would have cancelled if I knew it would take so long to receive the Lidocaine.
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