Emergency Medical Products, Inc.

4.475262368815592 out of 5 stars
4.5
Great667 reviews

TrustScore

4.5
4.475262368815592 out of 5 stars
Great
5 out of 5 stars
527
4 out of 5 stars
45
3 out of 5 stars
26
2 out of 5 stars
23
1 out of 5 stars
46
667 reviews in total

Review summary

Emergency Medical Products, Inc. receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very easy to find items and always easy…

Very easy to find items and always easy if I have a question. It is answered quickly.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

EMP has always been my go to!

EMP has always been my go to for supplies. Low cost, great options and quick shipping. I'm sure that under the roof of B...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Getting an account was easy to set up

Getting an account was easy to set up. Ordering process was simply and fast delivery!

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Products that we needed were available…

Products that we needed were available and we received them within 5 days of ordering them.

0
0
🔥 High engagement

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about 2 years ago
5 out of 5 stars

So easy to work with!!

Fast delivery of the products I needed.

Helpful?
about 2 years ago
5 out of 5 stars

Quick service!

Quick service!

Helpful?
about 2 years ago
5 out of 5 stars

EMP GIVES FAST SERVICE AND THE CUSTOMER…

EMP GIVES FAST SERVICE AND THE CUSTOMER SERVICE IS QUICK AND FRIENDLY TO RESPOND.

Helpful?
Bjorngrim
Bjorngrim
1 reviews
about 2 years ago
2 out of 5 stars

Broken Website Expired Points

Don't know what they did but website has started throwing error messages and won't let you log in and order. Points also expire so if you want to get anything out of the program expect to spend inordinate amounts of money. Their shipping is also free...if you spend almost 200 dollars. If you wanna save a good chunk of change for medical supplies shop on Amazon.

Helpful?
about 2 years ago
5 out of 5 stars

The consultant and the fast shipping

The consultant and the fast shipping, do you guys sell merit jump bags?

Helpful?
Christopher
Christopher
1 reviews
about 2 years ago
5 out of 5 stars

Impressive

Products are products, usually out of the retailer’s control, but their service, follow-up and amazing order to ship time is…. Impressive.

Helpful?
Tomas Gimenez
Tomas Gimenez
1 reviews
about 2 years ago
5 out of 5 stars

Excellent customer service

Excellent customer service, specially by Mr. HURTADO

Helpful?
Customer
Customer
1 reviews
about 2 years ago
5 out of 5 stars

Quick delivery !

Quick delivery !

Helpful?
Olena Gartner
Olena Gartner
1 reviews
about 2 years ago
5 out of 5 stars

fast and trustworthy

I have purchased several items for my QRU and once it was verified that my organization is legitimate my order was processed and delivered quickly. Prices are great and choices are plenty. I plan on shopping on EMP.com in the future.

Helpful?
Michael S.
Michael S.
1 reviews
about 2 years ago
5 out of 5 stars

EMP's Customer Service Reps. & Account Managers

EMP's customer service representatives and account managers continually deliver exceptional service; thank you!

Helpful?
Betty Maxwell
Betty Maxwell
1 reviews
about 2 years ago
4 out of 5 stars

Very easy to order and get products…

Very easy to order and get products here in a timely manner

Helpful?
about 2 years ago
5 out of 5 stars

I found exactly what I needed

I found exactly what I needed. Received it very quickly. Thanks

Helpful?
Alan Turner
Alan Turner
1 reviews
about 2 years ago
5 out of 5 stars

My first order came in quickly with no…

My first order came in quickly with no problems. My second order was put on backorder but because you have exceptional people working for you we were able to get the second order moving along quickly! Kudos to your company

Helpful?
Grant
Grant
1 reviews
about 2 years ago
5 out of 5 stars

Amazing customer service!

Amazing customer service!! Fast Shipping and Quality products.

Helpful?
about 2 years ago
5 out of 5 stars

Great products with very fast delivery

Great products with very fast delivery. Most items are received in one day.

Helpful?
about 2 years ago
3 out of 5 stars

too many items are being discontinued.

A lot of products that we buy are not being stocked and/or are being discontinued. Not happy, looking to purchase product though a second source.

Helpful?
about 2 years ago
5 out of 5 stars

Large inventory

Large inventory, fast shipping!

Helpful?
City of VH
City of VH
1 reviews
about 2 years ago
3 out of 5 stars

Bang my head on the wall?

Organization has made multiple purchases in past. I took over from someone that left. I had to call to get username and password changed - that worked out well. I made a purchase and received confirmation. No shipping info received and called a week later asking where the items were. Was advised that the order was still pending due to using a charge card but it should have been approved a day or two after order. Order was flagged for approval and done so. Noted my small order was shipped in two boxes and I was charged for both shipments. In addition, I ordered two bags of twelve of an item but received two of that item; not 2 bags of twelve. So another order was made but thankfully was not charged shipping. In the end I got three boxes for the three different items I ordered and paid shipping for one.

Helpful?

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About Emergency Medical Products, Inc.

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