Emergency Medical Products, Inc.

4.475262368815592 out of 5 stars
4.5
Great667 reviews

TrustScore

4.5
4.475262368815592 out of 5 stars
Great
5 out of 5 stars
527
4 out of 5 stars
45
3 out of 5 stars
26
2 out of 5 stars
23
1 out of 5 stars
46
667 reviews in total

Review summary

Emergency Medical Products, Inc. receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very easy to find items and always easy…

Very easy to find items and always easy if I have a question. It is answered quickly.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

EMP has always been my go to!

EMP has always been my go to for supplies. Low cost, great options and quick shipping. I'm sure that under the roof of B...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Getting an account was easy to set up

Getting an account was easy to set up. Ordering process was simply and fast delivery!

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Products that we needed were available…

Products that we needed were available and we received them within 5 days of ordering them.

0
0
🔥 High engagement

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Customer
Customer
1 reviews
almost 3 years ago
4 out of 5 stars

Easy to order online

Easy to order online, quick shipping, and a one stop shopping with most products I’m looking for in stock.

Helpful?
Steven Dent
Steven Dent
1 reviews
about 3 years ago
5 out of 5 stars

Fantastic product at a reasonable price…

Fantastic product at a reasonable price with quick shipping.

Helpful?
Deutsch, Val
Deutsch, Val
1 reviews
about 3 years ago
2 out of 5 stars

you required a prescription for AED…

you required a prescription for AED pads that I have purchased in the past without a prescription .... PLUS .... you wanted almost three times as much money as I paid last year. I will be sourcing my AED stuff elsewhere in the future

Helpful?
Harry
Harry
1 reviews
about 3 years ago
5 out of 5 stars

As the buyer for A-1 Transport

As the buyer for A-1 Transport, I have to deal with vendors. EMP has done great!

Helpful?
MICHAEL ADAIR
MICHAEL ADAIR
1 reviews
about 3 years ago
5 out of 5 stars

Absolutely wonderful folks to deal…

Absolutely wonderful folks to deal with. Even when they were short handed the staff was so helpful and willing to get me through my order!! Amazing folks!

Helpful?
S P
S P
1 reviews
about 3 years ago
5 out of 5 stars

Great service!

Shipped quickly and made getting the supplies I was looking for easy and affordable!

Helpful?
about 3 years ago
5 out of 5 stars

Easy ordering

Easy ordering. Product is exactly what I needed Thanks

Helpful?
about 3 years ago
5 out of 5 stars

Have made multiple orders for Wild…

Have made multiple orders for Wild Mountain Ski Patrol. I had great experience and quick deliveries ever time except for one incident.

Helpful?
about 3 years ago
5 out of 5 stars

Fast shipping and order was correct.

Fast shipping and order was correct.

Helpful?
about 3 years ago
1 out of 5 stars

Extremely high volume comparatively in…

Extremely high volume comparatively in backorders. Warehouse moves, supply lines. Unreliable at this point for any item that we would need to take receipt of within a month of an order

Helpful?
Kevin Cottle
Kevin Cottle
1 reviews
about 3 years ago
1 out of 5 stars

Still waiting on the correct item to be…

Still waiting on the correct item to be shipped.

Helpful?
Steve
Steve
1 reviews
about 3 years ago
2 out of 5 stars

At least I started off our department’s new purchasing program on the wrong foot.

Supposed to receive our supplies on Thursday. It’s Monday afternoon and still haven’t received anything. Called and spoke to someone in customer service, gave them my number and was told she would call right back. This was about 5 hrs ago. Thinking I will be choosing another supplier for our fire department.

Helpful?
about 3 years ago
4 out of 5 stars

Products are much cheaper than…

Products are much cheaper than competitors. Realible delivery. And have a large portion in stock. However stock options for some meds are limited.

Helpful?
Cassandra
Cassandra
1 reviews
about 3 years ago
2 out of 5 stars

I ordered LATEX FREE electrodes for…

I ordered LATEX FREE electrodes for heart holsters because we have SEVERE IGE latex allergy’s. I even left a voicemail stating we have latex allergy’s when I called to confirm shipping details. When the electrodes arrived I opened the shipping box and everything is wrapped in multiple latex rubber bands!!! How does this make sense? If product is latex free, the company should not wrap latex around each latex free product inducing a severe reaction in the patient opening the product. Make this make sense!

Helpful?
about 3 years ago
1 out of 5 stars

Dissatifsfied with service

We have ordered from EMP many times in the past and have never had a problem with our orders. However, the most recent order has been a disaster. The order that was placed has had confusing delivery notifications, wrong items shipped and for an order placed in September, we have had very few of the items delivered. We are planning to go with another vendor at this point and cancel what is left of the outstanding order.

Helpful?
about 3 years ago
5 out of 5 stars

Came thru on a Backordered item…

Had a Backordered item that I had given up for dead from all of the companies I normally order from. Not only did buyemp.com come through but have been able to supply me with more of the product at a reasonable cost and quickly.

Helpful?
JAKE NOA
JAKE NOA
1 reviews
about 3 years ago
2 out of 5 stars

I select products that are listed as in…

I select products that are listed as in stock, only to find out after I have placed my order that they are on back order.

Helpful?
Ted
Ted
1 reviews
about 3 years ago
5 out of 5 stars

Great products at a great price.

I don't need a hospital's volume of supplies. I'm just trying to replenish some first aid kits and maybe some new kits for my son's scout troop. I can get a single box of bandages and still get a great price. I love this place!

Helpful?
Anthony Jorge
Anthony Jorge
1 reviews
about 3 years ago
5 out of 5 stars

Amazingly fast shipping

Amazingly fast shipping. And, my order had to be separated into 3 separate ones, but there was no delay. Always a pleasure ordering from EMP.

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