Review summary

Broadway Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

PS
Fabulous service from Iantha

Fabulous service from Iantha, very helpful, I checked the price on line, which was good, to see if they could get a better price, she did 👍👍👍

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IR
One phone call in response to an advert…

One phone call in response to an advert on Travelzoo and holiday booked. Great service thank you.

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JE
Stella was amazing

Stella was amazing. So helpful. Thank you

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The person I dealt with was very…

The person I dealt with was very helpful and informative. Answered any question or query with efficiency,

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Company details

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Showing 981 - 990 of 996 reviews
M

Very helpful person in our holiday…

Very helpful person in our holiday booking was Lantha for Madeira. Very prompt service with our booking via email.

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c

Great company have used them before and…

Great company have used them before and nothing is to much trouble for them ..The young lady that helped me this time phoned me back twice with answers to questions I had ..Will keep on using them .. Excellent service and follow up ...8/10/2024.

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MR

Great service very professional staff

Great service very professional staff

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A

Excellent 5* Customer Service

I made contact with Hannah and Sara in the Customer Support Team at Broadway Travel this afternoon. I requested a change to my hotel booking at short notice. Both Hannah and Sara were equally professional, efficient and a delight to chat to. I am thrilled they were able to help me with my request. Within the hour, I received email access to my amended booking details. My husband and I are very much looking forward to our holiday to Turkey. Many thanks once again.

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C

Good Company

Easy to book holiday on line. Hotel was lovely. Transfers and flights were fine no problem except for flight delays, but that can be expected these days. I would not hesitate to book with Broadway Travel again and price was very good. Lovely holiday.

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W

Efficient service from Broadway Travel when making our booking

Contacted Broadway Travel by phone to make an enquiry about a holiday they were advertising. We have travelled with them previously and been pleased with their service. Antony was very efficient,helpful and patient in helping us make our booking. Thank you!

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AJ

Excellent customer service

I found Philip and Frank very responsive and helpful when sorting out some issues we had after our booking. A pleasure to deal with a company with such good customer service.

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MC

So far so good

So far so good. Hope this continues. Michael and Diana were extremely helpful.

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JC

Great travel company

Used Broadway Travel many times. Brilliant company with fantastic customer service. Best prices and that is why I am such a loyal customer. Highly recommended

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