Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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All reviews

999 total • Write a review

Showing 981 - 990 of 995 reviews
R
1 out of 5 stars

Didn’t call 30 minutes before as they…

Didn’t call 30 minutes before as they said they would, said they knocked on the door and I didn’t answer which was not true, and tried to leave it on the lobby of my apartment despite the delivery cost of £20.

Date of experience: June 30, 2025

R&
5 out of 5 stars

Arrived on time

Arrived on time. Two very polite guys. Delivered in no time. Absolutely excellent service.

Date of experience: June 30, 2025

MW
5 out of 5 stars

Sideboard Delivery

great, on time

Date of experience: June 30, 2025

M
5 out of 5 stars

We were kept informed and your guys…

We were kept informed and your guys were on time and navigated a large sofa delivery into the lounge and were great to deal with.

Date of experience: June 30, 2025

CM
5 out of 5 stars

Excellent as usual

Delivery on time, multiple updates about time of arrival and to check order and address. Removed old mattress and delivered new. Excellent as usual

Date of experience: June 30, 2025

MJ
5 out of 5 stars

Great company that dusk use

The delivery men were very nice, they were very polite and efficient, great company

Date of experience: June 30, 2025

HM
5 out of 5 stars

Always a great experience

Always a great experience. Polite and efficient

Date of experience: June 30, 2025

Ch
5 out of 5 stars

Received an email day before with…

Received an email day before with delivery time. On the day they phoned 45 minutes before to say what time they’d be here. Just as it said they would.

Date of experience: June 30, 2025

KL
5 out of 5 stars

Friendly and helpful

Friendly and helpful

Date of experience: June 30, 2025

AL
4 out of 5 stars

The guys were friendly but BO awful

The guys were very friendly and helpful. Contacted 1 hr before arriving so all good. TRACKING left alot to be desired, showed being 5 miles away as they knocked at the door. The only real down side was the BO. It's was so bad the hall and bedroom had to be liberally sprayed with airfreshner, after they left. Not good when entering people's property.

Date of experience: June 30, 2025

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