First class service.
First class service. Excellent communication and both delivery staff were very friendly and helpful
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4.5
Great
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great experience and a pain-free…
Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.
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Every item delivered as promised.The…
Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps
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Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out
2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed
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Company details
Information provided by various external sources
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Contact info
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Website
www.bjshomedelivery.com
All reviews
999 total • Write a review
Showing 501 - 510 of 995 reviews
AW
Hessle Hull delivery
Good communication friendly polite efficient delivery men No problems overall very good
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AM
Absolute S***show of a company!
Got a message on delivery day 25th June saying they were unable to deliver bed as 1 part hadn't been received from Dusk. Dusk denied this. Got a message on 26th June saying bed was on its way and I spoke to the driver on the phone also. Bed never arrived! 27th June - email saying bed on its way. Bed never arrived! Spoke to an advisor on the 28th June who rebooked delivery for the 1st July. The guys arrived with half my package and expected me to sign for it which of course I didn't. Was told via WhatsApp that they would deliver on the 3rd and when I didn't receive my timeslot I contacted them to be told it would be the 4th July. I was unable to stay at home on this day as I had already taken 4 unpaid days leave for this delivery. Nearly a whole weeks wage gone for a bed that was meant to be a bargain. The email responses are generic, the WhatsApp advisors are unhelpful and the WhatsApp Live Chat isn't live at all as you wait ages for a response. On the actual day of my delivery, the 7th July, my 5th unpaid days leave from work, the men arrived on time and took my (damaged) package to my room of choice. In summary I have never received such a bad delivery service in my life so I would never again order from a company that uses BJS Home Delivery.
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PS
fast delivery good product easy…
fast delivery good product easy assemble great delivery guys
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KV
Kept informed when delivery would be…
Kept informed when delivery would be arriving, telephone call 20 mins before.
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