Review summary

BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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A
First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps

Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out

2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed

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All reviews

999 total β€’ Write a review

Showing 231 - 240 of 995 reviews
KH
5 out of 5 stars

Constant regular updates on order…

Constant regular updates on order process and the delivery was fantastic. Took an hour to put the table together all pieces fitted together well. Packaged really well and the delivery guys were lovely. Definitely 5* company

Date of experience: July 10, 2025

RG
1 out of 5 stars

How did they arrive in one peice

The parts arrived and look ok, but I have no idea how they are still in one piece .As the van took off over the speed bumps I could also here my pot toilet and tank take off and land several times in the back of the van , They need to slow down or one day they will kill somebody!

Date of experience: July 10, 2025

AW
1 out of 5 stars

Kindly asked then if they could help…

Kindly asked then if they could help and put the boxes in the bedroom because i have a disability, even showed them my disable badge, and they prompltly refused. Not nice at all the box also arrived with wholes which I have taken pictures.

Date of experience: July 10, 2025

C
5 out of 5 stars

Customer Care

Excellent customer care and assistance from both shop staff and delivery team.

Date of experience: July 10, 2025

CA
5 out of 5 stars

Completely professional

Completely professional, calling twice with delivery updates. Efficient and polite.

Date of experience: July 10, 2025

S
4 out of 5 stars

The delivery drivers were very polite…

The delivery drivers were very polite and delivered our TV with care and respect for our property.

Date of experience: July 10, 2025

MS
5 out of 5 stars

Everything done on time and efficiently

I was informed of time my mattress would be picked up this was done on time by 2 polite gentleman who were quick and efficient

Date of experience: July 10, 2025

JO
5 out of 5 stars

Delivery drivers really polite

Delivery drivers really polite, helpful & accomodating! Made accepting such a bulky item easy!

Date of experience: July 10, 2025

L

LAC

US

5 out of 5 stars

Called before arriving and package arrived as expected

Called before arriving and communicated clearly, package arrived as expected.

Date of experience: July 10, 2025

P
5 out of 5 stars

BJS Home Delivery Double Bed

Two Guys delivered the bed directly to the bedroom.

Date of experience: July 10, 2025

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