First class service.
First class service. Excellent communication and both delivery staff were very friendly and helpful
4.5
Great
999 reviews
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Review summary
BJS Home Delivery receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great experience and a pain-freeβ¦
Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.
Every item delivered as promised.Theβ¦
Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professionally with a smile on there faces.Stay happy chaps
Should have been a 2 man delivery to room of choice, but 1 man didn't bother getting out
2 man delivery to room of choice. Only one man got out of the van, the other stayed in it. When told it was a 2 man delivery, he said no and wanted help carrying items in. Very disappointed
Company details
Information provided by various external sources
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Contact info
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Website
www.bjshomedelivery.com
All reviews
999 total β’ Write a review
Showing 171 - 180 of 995 reviews
AH
Really nice delivery boys very politeβ¦
Really nice delivery boys very polite and good for time .
Date of experience: July 10, 2025
KR
Both of the delivery guys were veryβ¦
Both of the delivery guys were very professional. They called an hour before delivery to confirm times.
Date of experience: July 10, 2025
h
Terrible experience
Terrible experience. They could not manoeuvre mattress upstairs as if they didnβt know what they were doing. I couldnβt understand them. The smashed a photograph of my deceased dog. Unprofessional and disrespectful.
Date of experience: July 10, 2025
vW
Excellent Service
Phoned me two times to let me know how far away they were and arrived earlier than estimated delivery time! The guys were really helpful and friendly (on one of the hottest days of the year too)! Excellent service!!
Date of experience: July 10, 2025
JC
Rude and ignorant
Rude, I greeted them with a cheery good morning, might as well have been speaking to myself. Asked them if they could take the boxes upstairs, 3 word answer, hallway delivery only, no sorry or explanation. When finished just shoved his phone towards me to sign, didn't ask me to sign it, just pushed the phone towards me, and no thank you when I did. not impressed, manners cost nothing.
Date of experience: July 10, 2025
LS
Horrible service
Horrible service, purchased an 8 seater table and chairs, and was dumped in the middle of my staircase, was only lifted half a floor because I complained. They were planning to leave it at the entrance of my house. It was stated at the time of confirming delivery that will be lifted 2 floors. Will never be using them again or purchase from any retailer that uses them. How can you not offer a lifting service when you are delivering furniture? Embarrassing
Date of experience: July 10, 2025
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