Excellent!
Very quick shipping, product is absolutely gorgeous! It’s also very practical too, and the colour is EVERYTHING 🤩

Biscuit Clothing is a retail company specializing in women's fashion and lifestyle products. With physical stores located in Edinburgh and Glasgow, as well as an online webshop, the company offers a curated selection of branded designer clothing, accessories, gifts, and home decor items. Biscuit Clothing features collections from various womenswear brands, including Part Two, Ba&sh, Bellerose, and Mos Mosh, catering to customers seeking stylish and contemporary apparel. In addition to clothing, Biscuit Clothing provides a diverse range of home decor products, including candles, tableware, and unique gifts. The company emphasizes customer convenience by offering international shipping and free delivery on UK orders over £150. Biscuit Clothing aims to serve fashion-conscious women looking for quality pieces that enhance both their wardrobe and living spaces.
Biscuit Clothing enjoys a strong reputation among customers, with many praising the outstanding service and speedy delivery. Reviewers frequently highlight the fabulous range of clothing and accessories, noting that items arrive quickly and are true to size.
The customer service is described as helpful and efficient, contributing to a positive shopping experience. However, some customers express frustration regarding the slow refund process, particularly after returning items, which contrasts with the generally high satisfaction levels. Additionally, there are warnings about potential customs charges for international orders. Overall, Biscuit Clothing is viewed positively, with a majority of consumers eager to recommend the shop despite some concerns about refunds.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 100 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 4.7 | 24 |
| Jul 24 | 4.6 | 19 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 5.0 | 3 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 3.0 | 2 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 1 |
| May 25 | 4.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Fabulous range of clothing and accessories and the Customer service is outstanding”
“It’s two weeks since this company acknowledged receipt of a returned item, but they have still not refunded me (almos...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 4.5 out of 5 (good) | +6% | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Biscuit Clothing is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 4.5).
100 reviews of Biscuit Clothing. Filter by what matters to you.
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Already had this top in a different colour so knew the quality of the product. However as previously bought in a store struggled to find elsewhere online to purchase until I found Biscuit clothing. Very happy with purchase and despatched quickly, packaged well.
Fantastic, personal, honest advice and service - as always!
I ordered a top, it came well wrapped and in a timely manner.
Service brilliant.
Great communication and very efficient. Tracked 48 hour delivery. Beautiful product.
What a fab shop to have in the neighbourhood! Great for fashion and buying gifts locally. Karen is such a brilliant human being and makes shopping in there such a great experience! The windows alone are worth walking past for … so many goodies recently!
The item arrived very quickly and was carefully and beautifully packaged in an eco-friendly way. The communication around my order and delivery was also clear and very helpful.
Great customer service from Jill in the Hyndland Rd, Glasgow branch. Always a lovely shopping experience at Biscuit💕 xx
Easy website and fast delivery. Beautiful tops that I will enjoy wearing for years to come.
Great price arrived beautifully wrapped amazing customer service would highly recommend
Very quick delivery. Updates on the status of my parcel and on my returns.
Great clothing and quick service
Biscuit Clothing is a retail company specializing in women's fashion and lifestyle products. With physical stores located in Edinburgh and Glasgow, as well as an online webshop, the company offers a curated selection of branded designer clothing, accessories, gifts, and home decor items. Biscuit Clothing features collections from various womenswear brands, including Part Two, Ba&sh, Bellerose, and Mos Mosh, catering to customers seeking stylish and contemporary apparel. In addition to clothing, Biscuit Clothing provides a diverse range of home decor products, including candles, tableware, and unique gifts. The company emphasizes customer convenience by offering international shipping and free delivery on UK orders over £150. Biscuit Clothing aims to serve fashion-conscious women looking for quality pieces that enhance both their wardrobe and living spaces.
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