★Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Bikermart Motorcycle Accessories is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about communication.
Fantastic experience from start to finish. We ordered the cover which was delivered exactly when expected. This was the best price we found and the company had good reviews. Unfortunately we had ordered the wrong size. Phoned up and Bikermart immediately offered to order the smaller size with next day delivery despite being a Bank Holiday weekend. Has also said they will refund the difference even though the error was completely our fault. You cannot ask fairer than that. Thank you very much from a grateful customer.
Ordered handlebar riser kit for my GPZ900 on 16th arrived this morning,25th. (Time scale including two bank holidays)
These were posted from Germany to England, fantastic service
Will use again
Can’t recommend this company enough, Simon over a t bikermart is incredibly helpful and a real genuine guy, buy all my Indian parts from him and always been top service! Thanks Simon again for my FTR indicators…they worked a treat!
I purchased an Armadillo cover to keep a ride on mower in. The item came quickly but all the tubes with open ends, that slide over other tubes, had been crushed either in manufacture or transit. So they either have little or no quality control or insufficient packing. Luckily I had a drift to knock the crushed tubes back into shape. On the plus side, Simon was prepared to replace the whole unit or any item I was unhappy with.
Despite complications in sourcing an exhaust I ordered leading to delays, the customer service from Simon was very good, I was kept updated regularly and replies to queries were answered quickly. Product arrived on over night delivery after reaching uk
Having bought a lot more Wunderkind products over the years than I should of through Biker Mart I have had nothing but the best service from them. Not only am I informed of the status of my parcel at every stage but I also love the way the packages come wrapped in discreet brown paper, which avoids the disapproving stares from the wife when items arrive ;) I can't recommend them enough..
I purchased some aftermarket tail lights for my MV Augusta, Simon was very help full in providing information needed and the lights were delivered to Australia on time. Cant rate the service high enough!
Can’t praise enough, simon bent over backwards to help me, short of driving to my house and fitting the parts there was nothing more he could have done, I almost feel guilty that I’ve not used them before- that’s going to change from now !! A big THANKS 👍👍👍
Bikermart and Simon excel.
Simon's customer service skills made a potentially awkward and inconvenient situation into one where I felt he earned great admiration.
Delighted with the resolution, and would recommend Simon and Bikermart without hesitation.
I had a problem with a damaged Oxford item from Bikermart (Not their fault), and they resolved the issue promptly.
Some of the best customer service I've ever received from an online shop. Kept me informed every step of the way from return to replacement delivery.
Top-notch ! AAA
Ordered some levers but part of order was missing due to Wunderkind. Simon was only too happy to help and solved the issue straight away. New part is being sent out in the next post. Great customer service!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.
