Daniel is one of the best customer…
Daniel is one of the best customer service agent. He sort out our tickets issues with in minutes. Keep up the good work . Wish him all the best .

Best Price Travel is an online travel agency based in Australia, specializing in searching and comparing cheap flights, airline tickets, and travel deals. The platform allows customers to explore a wide range of options for flights to various worldwide destinations, including return trips, one-way journeys, and multi-city itineraries. Users can easily find competitive prices and book their travel arrangements through a user-friendly interface. The company's target market includes travelers looking for affordable flight options and travel packages, whether for leisure or business purposes. Best Price Travel caters to a diverse clientele, allowing users to filter searches by passenger age categories, such as adults, youth, children, and infants, to accommodate families and groups. By offering a comprehensive selection of airlines and travel extras, Best Price Travel aims to meet the needs of budget-conscious consumers seeking value in their travel experiences.
Best Price Travel receives a mixed reception from customers, with a notable divide in experiences. Many reviewers praise the company for its excellent customer service, highlighting staff members like Steve and John for their helpfulness and efficiency in booking flights at competitive prices.
Positive experiences often mention the responsiveness and support provided throughout the travel planning process. However, a significant number of complaints focus on issues with ticket bookings and refunds, with several customers alleging that the company engages in deceptive practices. Reports of canceled flights and difficulties in obtaining refunds contribute to a sense of frustration among dissatisfied consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 327 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.3 | 3 |
| Oct 24 | 2.0 | 8 |
| Nov 24 | 3.4 | 5 |
| Dec 24 | 1.8 | 6 |
| Jan 25 | 3.4 | 15 |
| Feb 25 | 3.2 | 9 |
| Mar 25 | 3.9 | 30 |
| Apr 25 | 4.4 | 13 |
| May 25 | 3.6 | 19 |
| Jun 25 | 3.8 | 26 |
| Jul 25 | 3.1 | 17 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 327 most recent reviews.
“Great customer service and knowledgeable staff”
“I booked a flight through Best Price Travel”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 4.0 out of 5 (good) | 2.9 out of 5 (fair) | 3.3 out of 5 (fair) | +32% | 327 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Best Price Travel is #5 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 2.9).
327 reviews of Best Price Travel. Filter by what matters to you.
Daniel is one of the best customer service agent. He sort out our tickets issues with in minutes. Keep up the good work . Wish him all the best .
Thank you Daniel, your service was so easier and quite faster, loved it
Daniel - The support consultant was very cooperative and patient with my queries and adjustment on last moment during busy period.
I dealt with Andy G from Best Price Travels, and he was amazing! He helped me find the best deals and also assisted me with updating my name once the booking was done. He was extremely responsive, reliable and provided me with lot of information which was beyond his line of service. I highly recommend Best Price Travels.
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Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 39% are 1–2★.
Great service from Rebecca.
We bought our tickets through Best price travel. James made everything quick and easy. Very professional and always responded back. Highly recommended, thanks mate
Hi All We had the best experience with this website . After reviewing their negative views , I was hesitant to book my international flight with them . But their customer service representative Jodie was so supportive that she made the whole process so easy. There was no cancellation charges , no hidden charges or any other charges to extract money from us after the booking . I would 100% recommend booking via best price . Also FYI , it was a return ticket from Mel to Delhi and Delhi from Mel .we travelled in April .
Nice Experience amazing customer services.
Very cheap fares good client service.Really appreciate patience of client handling department.Good work guys keep it up.
Thank you very much..everything was smooth and great
Very good customer service and very good experience i had with best price travel 🙏🙏 Thank you 😊
Amazing service and thanks to Andy for helping
Best price , very friendly staff,I just booked ticket for India ticket,got for very reasonable price Noone can beat them..👍
I booked flights for my wife and son with them as soon as the borders opened. Their staff specialise in amazing customer service and gave me options that suit our requirements. Would strongly recommend them.
I had an amazing experience..the team is so helpful and they were in contact with me till the end I had received everything...very professional...would definitely recommend them to friends and family...
Awesome price and nice customer service.Thanks to Jordy for cheap price and better options
Very professional and very friendly. Excellent in customer service.
Very happy with services Got very cheap fares and gr8 prices.Thanks Andy
Best Price Travel is an online travel agency based in Australia, specializing in searching and comparing cheap flights, airline tickets, and travel deals. The platform allows customers to explore a wide range of options for flights to various worldwide destinations, including return trips, one-way journeys, and multi-city itineraries. Users can easily find competitive prices and book their travel arrangements through a user-friendly interface. The company's target market includes travelers looking for affordable flight options and travel packages, whether for leisure or business purposes. Best Price Travel caters to a diverse clientele, allowing users to filter searches by passenger age categories, such as adults, youth, children, and infants, to accommodate families and groups. By offering a comprehensive selection of airlines and travel extras, Best Price Travel aims to meet the needs of budget-conscious consumers seeking value in their travel experiences.
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