berls.com

4.923 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.923 out of 5 stars
Excellent
5 out of 5 stars
953
4 out of 5 stars
31
3 out of 5 stars
7
2 out of 5 stars
4
1 out of 5 stars
5
1,000 reviews in total

Review summary

berls.com is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Martina was amazing and made this…

Martina was amazing and made this transaction super easy! She helped me find the product that suited our needs and it a...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great customer service

Great customer service . Informative of there products . I asked for parts using a model number and serial number got th...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great prices & great service

Great prices & great service. Always a great experience with Berls.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good service!

The product was correct and shipped out quickly. The price was competitive. I would order from Berl's again.

0
0
🔥 High engagement

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

One item came broken but they replaced it hassle free

I ordered 2 medicine cabinets and one came broken (probably fedex dropped it) and I called them and the lady said no problem we'll send you a replacement after sending some photos. I was pleasantly surprised. I expected it to be such a big hassle to get a replacement but it wasn't. Also I could not find this size medicine cabinet anywhere else so I'm glad they had it.

Helpful?
Susanne
Susanne
1 reviews
over 3 years ago
5 out of 5 stars

Customer Service was helpful as always

Customer Service was helpful as always. Order arrived quickly. No problems.

Helpful?
customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Thank you for the product

Thank you for the product, it will take a few weeks before it's up and running. Thank you in advance, Jeff

Helpful?
Sbrn33
Sbrn33
1 reviews
over 3 years ago
5 out of 5 stars

Quick service quality product.

Quick service quality product.

Helpful?
customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Peter is always Awesome

Peter is always Awesome

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Michael Nagle
Michael Nagle
1 reviews
over 3 years ago
5 out of 5 stars

Great service

Great service! Easy website, lightning-fast delivery. Will definitely continue to use Restroom Direct! General Building Dynamics Las Vegas, NV

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buddy
buddy
1 reviews
over 3 years ago
5 out of 5 stars

Great company.

Great company.

Helpful?
Kenny Evans
Kenny Evans
1 reviews
over 3 years ago
5 out of 5 stars

The company is communicative & helpful

The company is communicative & helpful. Their staff is courteous aand helpful.

Helpful?
Douglas
Douglas
1 reviews
over 3 years ago
5 out of 5 stars

it is wonderful to have a source for…

it is wonderful to have a source for materials/equipment so close by. I have ordered several times now and have been very satisfied with the quick delivery time. Thank you

Helpful?
over 3 years ago
5 out of 5 stars

Outstanding!

Outstanding value and excellent customer service. Peter and his team did great... our water fountains came when they said they would and we got a great price. Highly recommend.

Helpful?
over 3 years ago
5 out of 5 stars

The person I talked to was very…

The person I talked to was very knowleable about the the two different filters that would fit the drinking fountains that we have. Explained the current problem that the manufacturer had created and what I need to order to help rectify my problem.

Helpful?
customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Amazing Customer service and prices.

Amazing Customer service and prices.

Helpful?
customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Easy website

Easy website, quick delivery!

Helpful?
Javier K
Javier K
1 reviews
over 3 years ago
5 out of 5 stars

Very professional.

Very easy to order and was delivered as expected in no time and no hiccups. For sure I'll order with them again.

Helpful?
customer
customer
1 reviews
over 3 years ago
2 out of 5 stars

Is taking a long time for delivery!

Is taking a long time for delivery!

Helpful?
over 3 years ago
5 out of 5 stars

I had a question about a product the lack of hardware for my sanitary napkin waste disposal

I had a question about a product I received. It was fairly easy to get a hold of the right person and the right person was very nice and helpful. This is the second time I've dealt with this company and had to seek customer service--the first time by email and this time via phone--and both times they were very helpful and pleasant. I would certainly continue to do business with them in the future. They are my first stop for restroom items.

Helpful?
over 3 years ago
1 out of 5 stars

Push button switch says it fits my…

Push button switch says it fits my model hand dryer but I had to shim it 5/8 of the inch to make contact with button plunger. Brackets should have adjustments to make installation easier.

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Very fast and complete

Very fast and complete

Helpful?
customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Fast service

Fast service

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customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

Speedy service and delivery of product

Speedy service and delivery of product. Good job.

Helpful?

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