Great people to deal with
Great people to deal with, great communication.
4.9
Excellent
1,000 reviews
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Review summary
Barrhead Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Holiday booking
Customer service was excellent, the adviser Barbara took her time and explained our options, made the process stress free,
Emma in Newport was friendly and very…
Emma in Newport was friendly and very efficient.All the staff were smiling and welcoming;unlike the awful women at Hays in Shanklin.Thankyou Emma.All the best.Michael
Excellent service, excellent price!
As usual Fraser at Silverburn shop came up with the best deal when arranging my next holiday. He always makes sure everything is exactly what I want.
Company details
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Contact info
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Website
www.barrheadtravel.co.uk
All reviews
1,000 total • Write a review
Showing 861 - 870 of 996 reviews
MM
We always get a great service booking…
We always get a great service booking with Barrhead Travel so thank you. The customer service provided by Elaine Monteith is second to none, she is extremely knowledgeable and helpful.
Date of experience: June 15, 2025
MM
Iona in braehead travel is fabulous…
Iona in braehead travel is fabulous nothing is to much trouble always very helpful goes out of her way to get you the best holiday all the staff are lovely x
Date of experience: June 15, 2025
SR
Susan & marke were supper impressed with Barrhead…
We were supper impressed with Barrhead travel at abbycentre,especially Karen who covered every detail of are booking and was very patient with us , we will definitely book again with them
Date of experience: June 15, 2025
MF
Excellent staff
Excellent staff, great service as always. Have booked with Barrhead on many occasions and have always been 100% happy with the choices. Would highly recommend them.
Date of experience: June 15, 2025
MW
I booked a Holliday with Barrhead…
I booked a Holliday with Barrhead travel Darlington to turkey 4 nights 5 days going on the 11 th July till the 15 th July i emphasised how important it was that I had to be back for work commitments on the 16 th of July when I got the confirmation emailed to me it was for 5 nights 6 days when I rang up to say there had been a mistake made and advised they had book 5 nights 6 days and I couldn’t do this as I had already emphasised how important it was that I couldn’t do this I could only go from the 11th till the 15 th I was then told off the manager it was me who asked for that when said I hadn’t the lady then abruptly said she could listen to the call as they are all recorded so I said please do that , then so came back to me saying the recording isn’t working and she had spoke to the member of staff who booked it and said that is what I asked for and iff I wanted to change it it would cost me £290 or if I cancel it would cost me 70%of the holiday price so I said this can’t be right she was basically saying I was lying so I said I shouldn’t have to pay for mistakes made be Barrhead travel she then became very aggressive so I asked for my money back in full she said this would not happen so I said I come to the office then she said abruptly , so you are threatening I commented no I just want to get it amended or a full refund , I then got a call back of Barrhead travel Darlington saying they have amended the the dates for the holiday but they will never book another holiday for us again I book several holidays per year with Barrhead travel and the way we have been treated this time is very disappointing , when we returned from this holiday I will review the holiday and Barrhead travel Darlington emphasising the disappointing and stressful time we had booking this holiday due to the attitude and very unprofessional behaviour of the management at Barrhead travel Darlington I will advise people to be very careful when booking with this company dew to the very disappointing and stressful time we have had I will post it on all social media ,travel and holiday sites
Date of experience: June 15, 2025
PE
Good helpful professional service
Good helpful professional service. Highly recommended
Date of experience: June 15, 2025
MH
Chloe was excellent to deal with
Chloe was excellent to deal with. Listening to what we wanted and helped with great suggestions
Date of experience: June 15, 2025
ML
Emma was amazing told her what I wanted…
Emma was amazing told her what I wanted and she found me a fantastic holiday
Date of experience: June 15, 2025
tw
fiona was fantastic took her time…
fiona was fantastic took her time listened to what we wanted and came up with options within price range would recommend her as very informative fingers crossed all being well will go back to fiona next year to book as she was great put my mind at ease5star plus
Date of experience: June 15, 2025
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