Ayvens Bank is a financial institution based in the Netherlands that specializes in online savings solutions. The company offers two primary savings options: Flexible Saving and Deposit Saving. Flexible Saving features a variable interest rate of 1.85% per annum, allowing customers to deposit and withdraw funds without a fixed term. In contrast, Deposit Saving provides a fixed interest rate of up to 2.35% for predetermined terms ranging from three months to five years, with a minimum deposit requirement of €1,000. Targeting individuals looking for effective saving strategies, Ayvens Bank aims to make online saving accessible and straightforward. Customers can manage their savings through a free Online Savings Account, which consolidates both Flexible and Deposit Saving options. By prioritizing security and ease of use, Ayvens Bank seeks to support clients in achieving their financial goals while encouraging a sustainable approach to personal finance.
Ayvens Bank receives overwhelmingly negative feedback from its customers, with many expressing frustration over poor service and communication. While a few reviewers report that everything has worked smoothly for them, the majority highlight significant issues, such as long wait times for responses and complicated reidentification processes.
Customers frequently mention the bank's inadequate customer service, describing it as unresponsive and inefficient, particularly after the transition from LeasePlan Bank. Complaints about account blockages and difficulties in accessing funds are common, leading to dissatisfaction among long-term clients. Despite some positive experiences regarding ease of use and favorable conditions, these are overshadowed by the widespread criticism of the bank's operational shortcomings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 60 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 1.5 | 21 |
| Mar 25 | 1.3 | 12 |
| Apr 25 | 2.8 | 5 |
| May 25 | 3.0 | 4 |
| Jun 25 | 1.4 | 7 |
| Jul 25 | 1.6 | 7 |
| Aug 25 | 3.0 | 2 |
| Sep 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Ik had ons spaargeld per direct nodig ivm aankoop van een tweedehands auto”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 1.8 out of 5 (poor) | 100 out of 100 | 1.5 out of 5 (poor) | 1.9 out of 5 (poor) | +53% | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 |
Bottom line: Ayvens Bank is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 1.5).
60 reviews of Ayvens Bank. Filter by what matters to you.
Slecht slecht betere benaming kan ik deze bank niet geven, telefonisch onbereikbaar wachttijd bijna 1 uur !! en als je op 1 staat wordt de verbinding verbroken. En chatten standaard antwoorden daar wordt je niks wijzer van verwijzen naar telefonisch contact met het rampzalige gevolg
Al meer dan een week proberen wij een legitimatie bewijs toe te voegen. Surprise, dat lukt niet. Whapp gestuurd naar kluitje in het riet klantenservice die "de oplossing wisten namelijk BEL DE KLANTENSERVICE", als of wij in zijn algemeenheid uit een ei komen.. Gebeld, na ruim een half uur de lang verwachte boodschap "u bent de eerstvolgende wachtende, nadat ik dat bericht een paar keer langs hoorde komen werd ik echt verrast.. bericht "het is drukker dan normaal probeert u het later nog eens, de verbinding wordt nu verbroken". De vraag die naar voren komt is "wie zijn de echte eigenaren van Ayvens?".
Ook wij hebben een zeer slechte ervaring met deze bank na de mail dat je een mail heb gekregen om te her identificeren maar als je inlognaam en mail adres niet meer herkend wordt word gevraagd om de klantenservice te bellen op hun website staat Komt u er na het bezoeken van deze pagina niet uit? Neem dan contact op met onze her identificatie hulplijn: 020-2261408.alleen daar kom je u bent de 9e in de wachtrij na 1 uur ben je de eerst volgende en dan wordt de verbinding verbroken dit al tot 3 maal tot zelfs 1 ster is nog te veel
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Ayvens Bank is a financial institution based in the Netherlands that specializes in online savings solutions. The company offers two primary savings options: Flexible Saving and Deposit Saving. Flexible Saving features a variable interest rate of 1.85% per annum, allowing customers to deposit and withdraw funds without a fixed term. In contrast, Deposit Saving provides a fixed interest rate of up to 2.35% for predetermined terms ranging from three months to five years, with a minimum deposit requirement of €1,000. Targeting individuals looking for effective saving strategies, Ayvens Bank aims to make online saving accessible and straightforward. Customers can manage their savings through a free Online Savings Account, which consolidates both Flexible and Deposit Saving options. By prioritizing security and ease of use, Ayvens Bank seeks to support clients in achieving their financial goals while encouraging a sustainable approach to personal finance.
This profile hasn't been claimed by the business owner.
