Review summary

AXA UK Car and Home is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

N
Simplicity, Simple

Simplicity & ease of going through your details,very good

RW
Great company for car insurance

Great company for car insurance, great price for full cover, very happy with how quickly they got back to me and signed me up, highly recommend this company many thanks.

E
I have my moter insurance with you and…

I have my moter insurance with you and asked for a quote for home contents i you very impressed by the quick quote and happy with the price.

Easy to deal with and a good price

Easy to deal with and a good price

Company details

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All reviews

1,000 total β€’ Write a review

Showing 961 - 970 of 996 reviews
TF
1 out of 5 stars

Tried to add a temporary car onto the…

Tried to add a temporary car onto the policy, only for the website to refuse to add it, without any explanation. As it was on a weekend, this made it difficult to get a car back to my home. I have since found another insurance company that covered it and will be using them in future. So much for loyalty to one company, I have been with AXA for over 10 years, not anymore.

Date of experience: April 26, 2025

DJ
4 out of 5 stars

Helpful

Helpful, & responsive, thank you.

Date of experience: April 25, 2025

AV
5 out of 5 stars

Very smooth service

Very smooth service

Date of experience: April 25, 2025

GS
5 out of 5 stars

Found axa by going through money supermarket

Found axa by going through money market, he'll of a lot cheaper than hastings

Date of experience: April 25, 2025

WM
5 out of 5 stars

Very helpful customer service

Very helpful customer service

Date of experience: April 25, 2025

J
4 out of 5 stars

I recently made a change of adress to…

I recently made a change of adress to my insurance , staff were polite and helpfull and I saved a little money , however I has a fee of Β£22 to pay as I amended my insurance over the phone , I struggle to use the internet and have little confidence doing thing on the net , if I speak to someone for me it make the whole process easier , so basically I was charged a fee as I lack the confidence to do things on line .

Date of experience: April 25, 2025

Y

YA

US

5 out of 5 stars

Great insurance company

Great insurance company. Easy to use portal for car policy and to make changes.

Date of experience: April 25, 2025

MH
5 out of 5 stars

Thanks

Quick and easy plus very helpful

Date of experience: April 25, 2025

J
5 out of 5 stars

Simple website and speedy results

Simple website and speedy results. Sensible price!

Date of experience: April 25, 2025

GD
5 out of 5 stars

Changes to my car insurance policy. poli

I called to make amendments to my car insurance. I received an answer immediately. The lady dealing with was friendly, professional, courteous and very efficient. My changes was made clear and the changes dealt with very promptly. Good job, easily done.

Date of experience: April 25, 2025

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