Simplicity, Simple
Simplicity & ease of going through your details,very good
4.6
Excellent
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
AXA UK Car and Home is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Great company for car insurance
Great company for car insurance, great price for full cover, very happy with how quickly they got back to me and signed me up, highly recommend this company many thanks.
I have my moter insurance with you and…
I have my moter insurance with you and asked for a quote for home contents i you very impressed by the quick quote and happy with the price.
Easy to deal with and a good price
Easy to deal with and a good price
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.axa.co.uk
All reviews
1,000 total • Write a review
Showing 1 - 10 of 996 reviews
WM
AXA ignore replies
Just proves they don’t care, they reply saying give more details, do that and then they totally ignore you.
Date of experience: July 15, 2025
HP
Simple interface
Simple interface, easy to understand.
Date of experience: July 14, 2025
PG
Site was easy to use
Site was easy to use. Insurance was at a good price even if I did have to forego a couple of things.
Date of experience: July 14, 2025
KT
They ignore the claims
CON I submitted a claim under my business insurance policy, but over a year has passed and the company has failed to properly investigate the case. They initially requested a police report but made no effort to obtain it themselves. I had to contact the police department on their behalf, and the report was provided within a week, despite the insurer having delayed for over six months without progress. Even after submitting all required reports and documentation, they have stopped responding to my emails, and there is no available way to contact them by phone. Ironically, they continue to send me regular reminders to renew the policy, while completely ignoring my unresolved claim.
Date of experience: July 14, 2025
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