Top all ok
Top all ok. Top
4.2
Great
999 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
AUTODOC - Denmark receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.
✨
Based on reviews, created with AISee what reviewers are saying
Hurtig levering efter bestilling.
Hurtig levering efter bestilling.
Skuffende.
Skuffende. Jeg har benyttet Autodoc i lang tid nu, og været tilfreds kunde stort set hele vejen. Men de sidste 2 ordre har give stof til eftertanke. Ordre 1 ligger med en afventer afhentning af fragtfirme næsten en uge før der sker noget. Ordre 2 mangler pludseligt dele der endda står med "klar til forsendelse" tagget, hvorefter jeg bliver bedt om at betale differencen til et andet produkt. den mener jeg bedstem Autodoc skal stå for nå det nu er en fejl i deres ende. Især når man betaler for en service der skal sikre at man bestiller dele der er på eget lager.
Alt modtaget og passer perfekt 🇩🇰😊
Alt modtaget og passer perfekt 🇩🇰😊
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.autodoc.dk
All reviews
999 total • Write a review
Showing 241 - 250 of 995 reviews
jB
jeres behandlige af jeres kunder er…
jeres behandlige af jeres kunder er rigtig fin
Date of experience: May 15, 2025
NH
Forkert vare.
Jeg skriver min nr plade og jeg får dele frem der passer til min bil. Bestiller så bremseskiver samt klodser. Der er endda et lille flueben ud for en bil hvor der står at varen passer på min bil. Det viser sig så at klodserne er alt for lange og for tykke til at komme på plads. Har skrevet til AUTODOC og fik afvide jeg selv skulle kigge på OEM for at finde den rigtige del. Hvorfor skriver i så delen passer? Det er da totalt til grin. Hold jer langt væk. Edit. Autodoc states that OEN number on their website will guarentee a fit if the Numbers match. Not true. Be carefull as you have to use another website and your vin number to guarantee a fit. Dont use autodocs search by nr plate or their product page under the item you want. All of these places stated that the item fit on my car but clearly didnt. After 18 mails back and forward with support i finally Got a return label code. Now waiting for refund. Autodoc blames everything on you as a customer. They just keep refering to their OEN Numbers. I even have pictures of their website showing 4 different places that the pads i ordered fit my car. By Nr plate search, under product information, on OEM page, and on OEN NR. Their response was that if I was unsure a part would fit I should have given them my VIN nr and they would help me out. But why ask Them when the website says it fit? They dont take responsibility. My response below was for their response that they have now changed for another question. When you open the OEM page and look at the OEN on your website the brake pads also pop up and says it fits. So What are you talking about? I Will make a complaint on your website through our danish appeal board. Everywhere on your website it clearly states that it fits my car. That is fraud
Date of experience: May 14, 2025
PP
Tingene passede og er anvendt 👍
Tingene passede og er anvendt 👍
Date of experience: May 14, 2025
DØ
Bestilte et sæt micheling Road 6 gt
Bestilte et sæt micheling Road 6 gt Men fik men fik et Road 6 gt bagdæk og et Road 4gt fordæk lavet en reklamation på det og efter 5 dage har jeg stadig ik hørt noget fra jeg om hvornår jeg kan forvente at få mit Road 6 gt fordæk 11 dage efter havde jeg det rigtige dæk Det forkerte dæk er sendt tilbage autodoc betalte fragten men ik emballage til at pakke det i så pakke shop ville tage i mod det
Date of experience: May 14, 2025
M
Mads
US
Latterlige løgne og levering
Havde købt noget olie, der var på lager og det hele. Efter datoen for levering er ved at være godt overskredet skriver jeg til deres chat, der siger olien kommer i dag! den kom ikke og skriver dagen efter til deres chat igen og den gentager sig igen osv osv. Jeg beder så om et telefon nummer, så jeg kan snakke med en rigtig person (engelsk talende) han oplyser mig så om, at de havde nogle problemer, men den burde komme i dag, så det samme som deres chat. Det påpeger jeg så og han benægter det ikke og siger at min bestilling slet ikke er begyndt, fordi olien er ikke på lager og efter lidt tid siger han så at de slet ikke kommer til at få den på lager, fordi de slet ikke handler den?? MEN på deres hjemmeside kan man nemt finde den og der står den er på lager, selvom de godt ved at det er løgn?? hvor længe ville der ikke lige gå før jeg fik noget fortalt?? og har INTET hørt om noget! Sagde jeg ville annullere ordren, så det må tiden vise om de kan finde ud af den del.
Date of experience: May 13, 2025
lg
God service hurtig levering
God service hurtig levering
Date of experience: May 13, 2025
k
kirsten
US
Whats going on??
Whats going on - i’ve ordered multiple parts, 8 days ago - all of the parts were “in storage” still only at the part where the order has been sent to the storsge department, i haven’t even gotten an order confirmation / only a payment confirmation. pretty annoying to just sit an wait, have no form of communication or anything…. I will change my review if the parts are okay - but for now it just seems like my money is gone for nothing.
Date of experience: May 13, 2025
JN
blink kontakt
det er lidt besværligt at finde den rigtig kontakt da der er så mange at vælge imellen.
Date of experience: May 13, 2025
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