Waste of time,
Waste of time,
Allica Bank is a financial institution specializing in business banking solutions tailored for established businesses in the UK. The company offers a range of services, including its Business Rewards Account, which is designed for businesses that have been incorporated for a minimum of 12 months and maintain a balance of £50,000 or more. This current account provides competitive interest rates, including an annual equivalent rate (AER) of 2.83%, with potential boosts based on account activity. Targeting Limited Companies, LLPs, partnerships, and sole traders operating in England, Scotland, and Wales, Allica Bank focuses on providing accessible banking solutions that cater to the specific needs of established enterprises. The bank also offers additional services related to asset financing, enabling businesses to leverage their hard, medium, and soft assets. Through its user-friendly platform and dedicated support, Allica Bank aims to enhance the banking experience for its customers.
Allica Bank receives overwhelmingly positive feedback from customers who appreciate the seamless account opening process and the attentive service provided by staff. Reviewers frequently highlight the professionalism and helpfulness of team members like Sadaf, Chris Webster, and Craig Graham, noting that their support makes switching banks easy and stress-free.
Many express satisfaction with the user-friendly app and the strong savings rates available. However, some customers report frustrations with communication, particularly regarding persistent emails and delays in response after filling out forms. Despite these minor complaints, the overall sentiment remains highly favorable, with most users praising Allica Bank as a refreshing alternative to traditional banks.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.6 | 39 |
| Sep 25 | 4.6 | 21 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Refreshing to deal with Louise who was passionate about the service she provides, as well as professional, knowledgea...”
“I filled in there form They came back we will contact you never had anything back I would not join now its a rubbish...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 |
Bottom line: Allica Bank is #4 of 5 on overall rating in this group. On website & app, JustCover Travel Insurance scores higher (4.7 vs 4.0).
60 reviews of Allica Bank. Filter by what matters to you.
Allica has been our business bank since we moved away from Barclays. From first contact, every person I’ve spoken with has been polite, professional and efficient. Our Relationship Manager, Dan S, is outstanding. Whenever there has been an issue, question or a support need, Dan has taken it seriously and never failed to close the loop. Even without Allica’s excellent savings rates, their level of customer service sets them above any other bank we’ve used, thank you.
Ayan was extremely helpful and guided me all the way from the application process to account opening. The process was quite rapid as well, which makes it even more impressive.
Quick answers to the questions people ask most.
Yes, Allica Bank is a legitimate company with a strong reputation, reflected in numerous positive reviews. Customers frequently highlight excellent service and support, achieving high ratings in their experiences.
No, Allica Bank is not a scam. The bank has numerous verified reviews showcasing positive customer feedback and satisfaction, indicating a commitment to genuine service.
Allica Bank primarily offers business banking services, including account management and savings options. Customers appreciate the seamless account opening process and supportive relationship managers.
Allica Bank provides various payment methods tailored to business needs, including online transfers and direct debits. This flexibility is often noted in customer reviews as a key benefit.
You can contact Allica Bank through their website, which offers various support options, including email and phone support. Customers have reported positive interactions with real people, ensuring assistance when needed.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I was made aware of Allica after a referral by our accountants. The application process was smooth and seamless and my relationship manager was on hand the whole time to assist. Changing our business banking after almost 20 years was a big decision and Allica gave us the confidence to go ahead.
Allica provided us with a dedicated customer contact, who handled all communication between us (the customer) and our supplier in relation to the finance of the project. Our supplier has not received this level of communication with other customer's banks before, which he found very reassuring and helpful. Once the project was complete, the payment was made directly and promptly.
Did not have to wait long for the phone to be answered by Sam and was very patient whilst talking through my website problems.
For many SMEs in the UK, finding a bank that understands and responds to their needs is a real challenge. With Allica and our account manager, Ian Teeney, we’ve found exactly that—exceptional expertise, clear communication, and personalised service that’s hard to come by elsewhere.
One of the biggest challenge for a SME in the UK is finding a bank which you can communicate for your needs. We are happy to find Allica and especially our account manager Ian, I am very sure that I cannot find that experienced relationship manager in any other bank. It is definitely a tailor made special service and means a lot for a SME.
Wanted my business money to work harder and Allica bank make that happen. The Partnership Manager, Liam was great explaining how everything worked before and during the application process and always kept in contact.
They have a long way to go. Tried to get in touch with an urgent account query but phone calls were unanswered. The app works fine but functionality is a little poor as it lacks a search function and its not possible to change the amounts on regular monthly Standing Orders. Integrations with Freeagent aren't available yet. Savings account is handy. The chat function is responsive. Great onboarding experience but feel like the support lacks once they have you as a customer.
Being able to make contact with a real person....Henok was fantastic and nothing was too much trouble - we are very impressed! First class customer service from beginning to end, thank you!
I contacted Hayley Jarvis to open a new Business Account. My experience with banks is generally not positive. I find them non responsive and slow BUT not this time. Hayley contacted me as soon as I emailed her and my bank account was open within 48 hours. It was refreshing to have a ‘human’ to talk to and see that the account would be open as fast as she said. I had been recommended to Hayley by another happy customer and I will also be recommending others. Well done
I have just opened my business account. I am a complete technophobe and as terrible at anything vaguely difficult! The Allica team were very patient ,calm and professional and led me through every step with confidence and courtesy. I can’t recommend them highly enough. Thank you team Allica!
The young lady who dealt with us, Maria, was magnificent! She was professional, efficient and polite; and made the whole experience as seamless and easy as it possibly could have been. The service we have received so far from this bank has been exemplary.
I am in the process of switching to Allica bank after 33 years with the same high street bank. I was looking for a bank that gave me a decent interest rate on my business savings as well as a named manager that I could speak to - something sadly lacking in the past 10 years with my previous bank. The whole process of dealing with Allica has been very smooth, informative and reassuring. The people I have had contact with at Allica have all been very patient, friendly and knowledgeable and have been a pleasure to deal with. Thank you for the great service and support during the switch!
Our experience with Allica has been fantastic, I was very surprised at the high level of communication and customer service. Ken explained everything really clearly making it a very simple task to open a new business account that benefited us. The support from Allica is on going and the bank always seems to be working on ways to improve.
new to Allica Bank we are a over 55 independent living complex Allica bank teams are absolutely brilliant , contact help so quick , saving interest fantastic on line access security second to none
Allica Bank is a financial institution specializing in business banking solutions tailored for established businesses in the UK. The company offers a range of services, including its Business Rewards Account, which is designed for businesses that have been incorporated for a minimum of 12 months and maintain a balance of £50,000 or more. This current account provides competitive interest rates, including an annual equivalent rate (AER) of 2.83%, with potential boosts based on account activity. Targeting Limited Companies, LLPs, partnerships, and sole traders operating in England, Scotland, and Wales, Allica Bank focuses on providing accessible banking solutions that cater to the specific needs of established enterprises. The bank also offers additional services related to asset financing, enabling businesses to leverage their hard, medium, and soft assets. Through its user-friendly platform and dedicated support, Allica Bank aims to enhance the banking experience for its customers.
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