Allica Bank is a financial institution specializing in business banking solutions tailored for established businesses in the UK. The company offers a range of services, including its Business Rewards Account, which is designed for businesses that have been incorporated for a minimum of 12 months and maintain a balance of £50,000 or more. This current account provides competitive interest rates, including an annual equivalent rate (AER) of 2.83%, with potential boosts based on account activity.
Targeting Limited Companies, LLPs, partnerships, and sole traders operating in England, Scotland, and Wales, Allica Bank focuses on providing accessible banking solutions that cater to the specific needs of established enterprises. The bank also offers additional services related to asset financing, enabling businesses to leverage their hard, medium, and soft assets. Through its user-friendly platform and dedicated support, Allica Bank aims to enhance the banking experience for its customers.
Allica Bank receives overwhelmingly positive feedback from customers who appreciate the seamless account opening process and the attentive service provided by staff. Reviewers frequently highlight the professionalism and helpfulness of team members like Sadaf, Chris Webster, and Craig Graham, noting that their support makes switching banks easy and stress-free.
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Many express satisfaction with the user-friendly app and the strong savings rates available. However, some customers report frustrations with communication, particularly regarding persistent emails and delays in response after filling out forms. Despite these minor complaints, the overall sentiment remains highly favorable, with most users praising Allica Bank as a refreshing alternative to traditional banks.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
60
100%
● Low
4.6 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
4.6
12-month avg
4.6
All-time
4.6
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 25
4.6
39
Sep 25
4.6
21
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 54 positive reviews
Customer service48%
26 mentions
Easy to use26%
14 mentions
Helpful support24%
13 mentions
Smooth experience19%
10 mentions
“Refreshing to deal with Louise who was passionate about the service she provides, as well as professional, knowledgea...”
On “Customer service” · Sep 12, 2025
Top complaintsof 6 negative reviews
Customer service33%
2 mentions
“I filled in there form They came back we will contact you never had anything back I would not join now its a rubbish...”
On “Customer service” · Aug 26, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
Overall rating and review count for this company and similar companies
Very refreshing to have a bank with a modern and user friendly system.Great to have a real human that can be contacted for any issues (while learning the ins and outs). Earning decent interest without locking up funds for a lengthy time. PLUS cash back on purchases. What's not to like from a FCSC protected Challenger. Well done Allica.
MARIA HAS BEEN SO HELPFUL FROM FIRST CONVERSATION SHE HAS HELPED US ALL THE WAY TO OPENING ARE NEW ACCOUNT, SHE IS CERTAINLY AN ASSET TO ALLICA BANK , WE WOULD RECOMEND TO COLLEAGUES AND FRIENDS
Yes, Allica Bank is a legitimate company with a strong reputation, reflected in numerous positive reviews. Customers frequently highlight excellent service and support, achieving high ratings in their experiences.
Is Allica Bank a scam?
No, Allica Bank is not a scam. The bank has numerous verified reviews showcasing positive customer feedback and satisfaction, indicating a commitment to genuine service.
What services does Allica Bank offer?
Allica Bank primarily offers business banking services, including account management and savings options. Customers appreciate the seamless account opening process and supportive relationship managers.
What payment methods does Allica Bank accept?
Allica Bank provides various payment methods tailored to business needs, including online transfers and direct debits. This flexibility is often noted in customer reviews as a key benefit.
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How can I contact Allica Bank for support?
You can contact Allica Bank through their website, which offers various support options, including email and phone support. Customers have reported positive interactions with real people, ensuring assistance when needed.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Been dealing with Greg for the last few months now and he has been most helpful in helping some clients with a more personable experience with their banking requirements. Not only that, Allica are able to offer better savings rates on instant access and notice accounts and cashback on card payments than other banks.
We opened an account with Allica in Sept24. The process was straightforward. We enjoyed the close support of Liam Conroy (our relationship manager) as we onboarded, making use of CASS. Liam has remained available where needed and is only an email or phone call away. For any day to day issues we can telephone customer services. They have always answered promptly.
I have no regrets in choosing Allica
Allica Bank - what a breath of fresh air! We are moving our business account from one of the "High Street biggies" to Allica - everyone I have dealt with live the phrases "customer service" and Relationship Management". It's so good to be able to speak to someone at short notice. on the tech and transaction side, all is smooth and efficient, and, lets not forget the significant interest to be earned on cash balances. Superb, thank you.
Our experience with Emily and the process of opening our account with Allica has been seamless from start to finish. Everything was straightforward and uncomplicated, and Emily’s ability to listen and truly understand our needs made all the difference
New customer to Allica , I am very impressed with the dedicated customer service representative we have , it is reassuring to know I can email or ring them and I get an almost immediate response.
In these times of anonymous emails , BOT “help” lines & AI this is a 5 star rating
Craig was exceptionally supportive and informative right from the beginning. He took the time to understand my needs and provided clear guidance throughout the entire process. Our initial meeting was arranged swiftly, showcasing his commitment to prompt and effective communication.
Whenever I had questions or concerns, Craig responded quickly and thoroughly, making sure I felt confident and well-informed at every stage. His approachable manner and willingness to assist made the experience smooth and stress-free.
The process was seamless, flowing naturally from our first meeting through to completion. Craig's organisational skills ensured that each step was handled with care and without unnecessary delays, helping things move forward efficiently.
The app provided as part of the service was intuitive and convenient. I found it very easy to navigate, with all the necessary features accessible and straightforward to use. This added a significant level of convenience to the overall experience, allowing me to manage tasks and information at my own pace.
Just Excellent.
Danny and Will, what great members of your team. They made my switch over so simple and easy and helped me all along the way, great communication and great guys too.
Massive thank you to you both.
We've been blown away by Ricky Kapoor and Allica Bank. Ricky has looked after us so well and dealing with Allica has been a breath of fresh air compared to dealing with our old bank. We're so excited to be using Allica!
To date, dealing with Emily at Allica has been nothing short of smooth sailing. After experiencing hurdle after hurdle with our current bank, the process with Allica has felt refreshingly straightforward. Emily is not only professional but also relatable—she truly listens and understands your needs.
Allica Bank is a financial institution specializing in business banking solutions tailored for established businesses in the UK. The company offers a range of services, including its Business Rewards Account, which is designed for businesses that have been incorporated for a minimum of 12 months and maintain a balance of £50,000 or more. This current account provides competitive interest rates, including an annual equivalent rate (AER) of 2.83%, with potential boosts based on account activity.
Targeting Limited Companies, LLPs, partnerships, and sole traders operating in England, Scotland, and Wales, Allica Bank focuses on providing accessible banking solutions that cater to the specific needs of established enterprises. The bank also offers additional services related to asset financing, enabling businesses to leverage their hard, medium, and soft assets. Through its user-friendly platform and dedicated support, Allica Bank aims to enhance the banking experience for its customers.