Review summary

AllClear Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

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Just what we needed!

Peter was great! Great to talk to a real person who was very helpful. 👍

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Q
Matt (Cardiff office) Most amazing customer servicemade the…

Matt (Cardiff office) made the experience of getting travel insurance easy and painless. Friendly, polite, and reassuring. Clear explanations, not pushy but kind and considerate, walking me through each step. From Matt, I received the best support and customer service I have had in a long time. I cut myself off during the payment stage and was panicking but he rang me straight back. Nothing was a problem. To me -He comes with wings and a halo - an Angel. Thank You for coming to my rescue!

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M
Good company for those of a certain age

Very easy site to navigate, and a competitive price for travel insurance.

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Paulo was extremely helpful

Paulo was extremely helpful, polite and understanding.

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Showing 231 - 240 of 996 reviews
L

Ease of Renewal

Brian, the service representative, was friendly, concise and helpful. Renewing my policy with a change in cover went without a hitch. Even changing the payment method was clear to understand and easy to do.

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MJ

You were quite and easy to understand

You were quite and easy to understand

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vH

Travel insurance

I bought travel insurance at a competitive price from Josh, the representative. I found Josh very helpful and informative. I prefer to speak to someone on the phone rather than using online services.

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M

The agent was very helpful and…

The agent was very helpful and explained everything clearly.

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P

Brittney was really clear and helpful

Brittney was really clear and helpful

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MC

The agent explained everything clearly…

The agent explained everything clearly and made sure that I understood everything

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S

Being able to speak with someone who I…

Being able to speak with someone who I could understand. Willing to look at what was good for my purposes.

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G

I telephoned Allclear and the lady was…

I telephoned Allclear and the lady was extremely helpful and professional.

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RB

Great service friendly staff Jackie

Great service friendly staff Jackie , explained everything, as we went through the policy . Now booked with All Clear .

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aj

I am writing on behalf of a friend from UK…

I am writing on behalf of a friend from U.K. who was visiting Thailand. He got a small bite on his leg. Visted the local hosptal with a large rash. Admitted and given antibiotics. Got in touch with Allclear who then had him redirected to a private hospital 50 miles away. 3 operations later an air ambulance to Bangkok. 4 operations later no improvement so a doctor flew out from the UK and now is flying back 1st class today accompanied by the doctor. Most things are never 100% but this is.

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