Review summary

AllClear Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

It was quick and easy as always

It was quick and easy as always, and the quotes were really great too.

I
Great that it covers previous illnesses

Great that it covers previous illnesses

T
Buying travel insurance from All Clear…

Buying travel insurance from All Clear was a great experience. I was concerned about whether I would fall foul of one of the general conditions in their policies but found that the salesperson, Gary P, was patient and thorough in disentangling the possible complication I was anxious about. He was helpful and reassuring - so important when travelling long distance and wary of stories of folks being denied their claims. Where I showed my confusion GaryP checked with his manager to reassure me. Whist I am generally fit and healthy he took the time to ensure I was confident in the product I was buying. Well done GaryP and if this is the way the whole company operates then I can understand why Which? rates them so highly ( and the Which? endorsement was what attracted me to them in the first place).

To have a pleasant and patient person…

To have a pleasant and patient person listen to you when you have to take time to answer questions makes it so much easier to make your decision to purchase your insurance …..

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All reviews

1,000 total • Write a review

Showing 1 - 10 of 996 reviews
D
5 out of 5 stars

Very helpful and courteous

Very helpful and courteous. Paul, the customer service advisor I spoke to, took time to explain and clarify all queries and did so in a very polite and friendly manner.

Date of experience: July 19, 2025

M
5 out of 5 stars

I found the web site very unclear and…

I found the web site very unclear and it took me four attempts to finally get my quote. My 5th time having AllClear Travel Insurance but I have always called and never had a problem. I will never use the website again. I also can't understand why they don't have a sign in account with past policies on, that can be just amended if needed.

Date of experience: July 19, 2025

C
5 out of 5 stars

Was very quick and easy to get what we…

Was very quick and easy to get what we needed

Date of experience: July 19, 2025

AW
5 out of 5 stars

I have obtained travel insurance from…Allclear.

I have obtained travel insurance from Allclear on a previous occasion and was happy to do so again. The young man I spoke to on the phone was very polite and it was easy to give him all the information he required to complete the transaction of purchasing an annual insurance for my wife and myself. I decided to have all the documents sent by post and at this time (3 days later) I am still awaiting their arrival. This may, of course, be due to Royal Mail delays. I would certainly consider using their services again.

Date of experience: July 19, 2025

E
5 out of 5 stars

This review is for the process of arranging a policy

This review is for the process of taking out a policy. The employee was extremely helpful and found it a policy that suited our needs at a reasonable price.

Date of experience: July 19, 2025

W
5 out of 5 stars

Lauren dealt with the policy very…

Lauren dealt with the policy very professionally. She explained everything and was very pleasant. Had to ring back and spoke to Jack as I had given Lauren an incorrect date. Jack very pleasant and professional like Lauren.

Date of experience: July 19, 2025

AL
5 out of 5 stars

Best product for us.

Offered alternatives to bring the price down. Very thorough factfind. The product is very comprehensive to meet our needs . Cover conditions still being investigated.

Date of experience: July 19, 2025

MS
4 out of 5 stars

Polite agent but that is only what to…

Polite agent but that is only what to expect! If I have to claim on the insurance - hope not -I’ll find out how good the company is. It is too early to rate the company - but I like it has 24 hour emergency helpline.

Date of experience: July 19, 2025

J
5 out of 5 stars

Great service

Great customer service by Temy ! A good experience and a travel insurance that covers all my needs very pleased.

Date of experience: July 19, 2025

F
5 out of 5 stars

Clear information given

I spoke with Tony and he was very clear on all the details regarding the insurance.

Date of experience: July 19, 2025

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