Review summary

Alinta Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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I would like a simple form to complete…

I would like a simple form to complete with details of payment options /direct debit etc

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Very excited about the change of supplier

My experience was very good the person I spoke to was extremely helpful so much so I have already told friends about your company

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All reviews

547 total • Write a review

Showing 41 - 50 of 543 reviews
LC

about the product

The gentlemen I spoke with in the name of Martin is very well spoken and helpful.

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GH

Good response from the operator

Good response from the operator. Knowledgeable Pleasant Patient and very very helpful.

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RF

Alinta Energy

Staff on phone were clear on instructions - well worth the change

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C

"Excellent Support and Follow-Through from Bibhu"

I had been trying to get a second electricity meter installed on my property but found myself stuck in an endless loop of emails back and forth with Alinta, with no real progress being made. It was incredibly frustrating. When I finally requested to escalate the issue to a supervisor, Bibhu took over my case — and I’m so glad he did. From the moment Bibhu got involved, things started to move. He assured me that now that the issue was on his desk, it would be actioned — and he kept his word. He followed up exactly when he said he would and kept me updated throughout the entire process. His professionalism, responsiveness, and clear communication made a big difference. Thank you, Bibhu, for turning a stressful situation into a resolved one. Your help was genuinely appreciated!

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AC

Good service easy to understand I'm very helpful to set up my account as I'm a new customer and and the explanation was easy

Very good service very easy to understand and very very helpful and I hope I understand my account very good

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OD

Ron was on the only person who i…

Ron was on the only person who i understood easlly as i have a hearing problem . thanks Ron i will ring again in a years time and tell them to ask for you till then

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JG

Easy to apply and a great rate

Easy to apply and a great rate

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Jw

Very Helpful and easy to follow Thankyou very much and easy to talk toovery much

Your Web site very easy to use. And very Helpful with everything

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c

Seamless and easy transfer to a very…

Seamless and easy transfer to a very competitive contract. Customer service best I’ve used. Most impressed.

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