Easy change over
Easy change over
Alinta Energy receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Easy change over
Very welcoming
I would like a simple form to complete with details of payment options /direct debit etc
My experience was very good the person I spoke to was extremely helpful so much so I have already told friends about your company
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Website
www.alintaenergy.com.au547 total • Write a review
The gentlemen I spoke with in the name of Martin is very well spoken and helpful.
Good response from the operator. Knowledgeable Pleasant Patient and very very helpful.
Staff on phone were clear on instructions - well worth the change
I had been trying to get a second electricity meter installed on my property but found myself stuck in an endless loop of emails back and forth with Alinta, with no real progress being made. It was incredibly frustrating. When I finally requested to escalate the issue to a supervisor, Bibhu took over my case — and I’m so glad he did. From the moment Bibhu got involved, things started to move. He assured me that now that the issue was on his desk, it would be actioned — and he kept his word. He followed up exactly when he said he would and kept me updated throughout the entire process. His professionalism, responsiveness, and clear communication made a big difference. Thank you, Bibhu, for turning a stressful situation into a resolved one. Your help was genuinely appreciated!
Very good service very easy to understand and very very helpful and I hope I understand my account very good
Your Web site very easy to use. And very Helpful with everything