Review summary

Access Training is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and expensive.

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Practical training & Summative

I had my practical training, as well as plumbing & s&y with Stuart. Lessons felt very relaxed and if anyone didn't understand he would always show you again, but if someone still couldn't grasp it, he would have another way to explain/show which you would understand. Its made me have a whole new level of confidence in passing this course. Also had my summative with Stuart and Adam. They gave you a lot of support and guidance but you still always did the work yourself, which is good.

A
Gas Training

Been doing my gas training with Access and it’s been a great experience so far - the webinars with Andy Sibley were brilliant - he’s a really knowledgeable guy with lots of experience in the field to draw from, and his webinars are really informative and helpful, a great introduction to the course and the trade as a whole. He will take the time to explain things in detail if you don’t quite understand and even though the webinars can be quite long, he breaks them up by having a laugh and a bit of banter with everyone in the class. Really approachable guy who creates a relaxed, supportive and informative learning environment. The practical gas training at the Edenbridge Centre with Stuart Sutton and Adam Lee was fantastic too - again, two really knowledgeable tutors with heaps of experience in the trade who both go to great lengths to support everyone in the class and equip you with all the training you need to succeed in both the course and out in the field once qualified. Stuart was great when I was struggling with the pipe bending aspect of the training - I was absolutely hopeless at first but he went out of his way to make sure I left the training centre at the end of the week fully confident in pipe bending having taken the time to teach me the techniques in a way that I better understood. Adam was brilliant during the assessment week in helping me navigate my write-ups for my portfolio - any questions that I had he was more than happy to take the time to answer them in detail, or if there was anything I didn’t understand about the formatting or layout of the portfolio he would sit down and walk me through it. I’m now onto the portfolio stage of my training before taking my ACS and I couldn’t feel better equipped for it thanks to the help of these guys. Great course, great people!

j
ACS gas revision

Have just been doing my ACS gas revision. Andy Sibley has been a brilliant tutor all through the course. He explains things clearly, makes the webinars fun, is engaging and is just a great teacher. He has also taken time to personally help me a few times, which is very kind and generous. Thanks Andy..

P
Webinars…

Paul who was doing the webinars was very good, lots of interaction with questions and his all round knowledge. Made this an enjoyable course to do so great experience

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999 total • Write a review

Showing 71 - 80 of 995 reviews
PH
5 out of 5 stars

Have just finished the online webinars…

Have just finished the online webinars for the plumbing and heating NVQ level 2 with Paul Kelly, A lot of information to take in but very well presented with good examples. always happy to answer questions (even if they are repeated) very happy with the service provided.

Date of experience: May 28, 2025

T
5 out of 5 stars

Paul has been great with running the…

Paul has been great with running the webinars. He is very insightful and a very competent plumber who is very good at teaching the ins and outs of plumbing he gives out great workmanship advice and passes on fantastic knowledge about the industry. Keep up the good work Paul.

Date of experience: May 28, 2025

BK
5 out of 5 stars

highly recommend

just finished the plumbing online webinars with Paul Kelly, I started this course as a complete newbie to plumbing and Paul explains everything so well to all ability groups. would highly recommend for anyone thinking to do this course.

Date of experience: May 28, 2025

TG
5 out of 5 stars

It's a great experience

Callum was a great instructor and really made the lessons easy to understand, I felt like I was supported the whole training and assessment. Really happy with how my training went and I owe a big part of that to him and Access training as a whole.

Date of experience: May 28, 2025

Y
5 out of 5 stars

Only done 1 small webinar about trading…

Only done 1 small webinar about trading standards and the rights of potential customers, as well as myself in various situations. I found it useful and I believe it to have been delivered to a high standard. I was impressed mostly by the friendly attitude and the person Access had brought on. (Jemma Cox) It's too early to comment on the actual course I am doing, so I will either drop the stars to 1, or update and leave them at 5 as time goes on. (I'm doing an electrics course) ============================== Update will go here:

Date of experience: May 25, 2025

nb
1 out of 5 stars

Gas Course

Hi Everyone, I will give 5 stars 🌟 to a lady named Bakky Wells, since I start my journey with this company, it was so bad I can’t describe! Customer service very rude no space for you for closer Center to take the exam, and they are the company called (rubbers, one ☝️ example is Gas course full online! 100 people and we paid £5000 for this course! this is a joke😬 if you know the maths 100x£5000=500.000 🤭 is just for someone reading from the book 📕 for you this is funny but we are paying money 💰 so you know what to do.

Date of experience: May 24, 2025

MH
4 out of 5 stars

Access training webinars

Well presented and concise information delivered in a professional and easy to understand format.

Date of experience: May 22, 2025

Bh
5 out of 5 stars

Great study place

Great study place. friendly staff issue was resolved quickly and reasonably with both parties satisfied with the outcome. Thank you for being so amazing. Would definitely recommend.

Date of experience: May 22, 2025

NN
5 out of 5 stars

Excellent customer service

Excellent customer service, good and prompt communication.

Date of experience: May 22, 2025

KG
5 out of 5 stars

Amazing Customer Service

A company who truly does have students best interests in mind. An issue was resolved quickly and reasonably with both parties satisfied with the outcome. Thank you for being so amazing. Would definitely recommend.

Date of experience: May 19, 2025

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