Customer service is great
Customer service is great. Pricing is a bit steep. Pricing is what prevents me from using 4wall more often. would also be great to get pick up notifications for freight orders.
4Wall Entertainment is a comprehensive audiovisual company that specializes in providing high-quality lighting, audio, video, and rigging equipment rentals. The company offers a wide range of event production services, including systems design and virtual production solutions. 4Wall serves a variety of markets, including live events, concerts, exhibitions, worship arts, theatre, and film production, catering to clients looking to enhance their events with professional audiovisual solutions. With a robust inventory of rental equipment and dedicated production services, 4Wall Entertainment is equipped to support both large-scale productions and smaller events. Their commitment to quality and service makes them a trusted partner for event planners and producers seeking reliable audiovisual support across multiple locations, including major cities such as New York, Los Angeles, and Las Vegas.
Reviewers consistently praise 4Wall Entertainment for its exceptional service and professionalism. Many customers highlight the staff's courteous and helpful demeanor, noting that they are always quick to respond to inquiries and provide assistance with production needs.
The ease of the rental process, including simple pickup and drop-off, is frequently mentioned as a significant advantage, along with the fair pricing relative to the quality of gear offered. While one reviewer points out that pricing can be a bit steep, this does not overshadow the overwhelmingly positive experiences shared by others. Consumers appreciate the unmatched selection of equipment and the dedication of the team, which they believe elevates their productions. Overall, 4Wall Entertainment is highly regarded for its reliable service and quality products, leading to a strong positive sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 12 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2020.
| Month | Average | Reviews |
|---|---|---|
| Oct 19 | 5.0 | 1 |
| Nov 19 | — | 0 |
| Dec 19 | — | 0 |
| Jan 20 | 5.0 | 3 |
| Feb 20 | 4.8 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 12 most recent reviews.
“4Wall is our go-to for our production needs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Event Planning.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 12 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 999 |
Bottom line: 4Wall Entertainment is #1 of 5 on overall rating in this group.
12 reviews of 4Wall Entertainment. Filter by what matters to you.
Customer service is great. Pricing is a bit steep. Pricing is what prevents me from using 4wall more often. would also be great to get pick up notifications for freight orders.
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4Wall Entertainment is a comprehensive audiovisual company that specializes in providing high-quality lighting, audio, video, and rigging equipment rentals. The company offers a wide range of event production services, including systems design and virtual production solutions. 4Wall serves a variety of markets, including live events, concerts, exhibitions, worship arts, theatre, and film production, catering to clients looking to enhance their events with professional audiovisual solutions. With a robust inventory of rental equipment and dedicated production services, 4Wall Entertainment is equipped to support both large-scale productions and smaller events. Their commitment to quality and service makes them a trusted partner for event planners and producers seeking reliable audiovisual support across multiple locations, including major cities such as New York, Los Angeles, and Las Vegas.
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