180 Medical

4.854 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.854 out of 5 stars
Excellent
5 out of 5 stars
933
4 out of 5 stars
31
3 out of 5 stars
9
2 out of 5 stars
11
1 out of 5 stars
16
1,000 reviews in total

Review summary

180 Medical is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Problem with supply timing.

It's been good but this last time the delivery was not provided when I was told and I ran out of supplies which was very...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

You always take great care of me

You always take great care of me. Prompt, reliable and easy to work with if I need to call for assistance.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Changed order came as defined,

Changed order came as defined,

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Every time on time

Every time on time

0
0
🔥 High engagement

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Filter by rating:
Eugene L.
Eugene L.
1 reviews
over 1 year ago
5 out of 5 stars

Great product

Great product. Shipping always exact.

Helpful?
John B.
John B.
1 reviews
over 1 year ago
5 out of 5 stars

always delivers when they say

easy to renew orders

Helpful?
over 1 year ago
5 out of 5 stars

Extremely reliable and always courteous and helpful.

I can always count on getting my medical supplies 3ach month.

Helpful?
Gail in TN
Gail in TN
1 reviews
over 1 year ago
5 out of 5 stars

Always delivered in a timely manner

Always delivered in a timely manner

Helpful?
Michael Q.
Michael Q.
1 reviews
over 1 year ago
5 out of 5 stars

Great staff

Great staff

Helpful?
Angie
Angie
1 reviews
over 1 year ago
5 out of 5 stars

Always on time

Always on time, very helpful and efficient.

Helpful?
Ann B.
Ann B.
1 reviews
over 1 year ago
5 out of 5 stars

Always excellent service.

Always excellent service.

Helpful?
Jeanne
Jeanne
1 reviews
over 1 year ago
5 out of 5 stars

The best

Always receive my supplies on time and always the correct products! Highly recommend!!

Helpful?
over 1 year ago
5 out of 5 stars

Wonderful Customer Service

Customer service os always very responsive and helpful in answering/resolving any questions I might have regarding my account.

Helpful?
Joan Feaster
Joan Feaster
1 reviews
over 1 year ago
5 out of 5 stars

I have been using your services for a…

I have been using your services for a long time now and you have never failed to deliver excellent service. Thank you

Helpful?
Melvin Sline
Melvin Sline
1 reviews
over 1 year ago
5 out of 5 stars

Great company to order from

For those of us with now chronic medical conditions, having to order supplies often (monthly for me), it is a true pleasure using 180 medical. They answer the phone promptly, have courteous & knowledgeable people, and deliver promptly. My Medicare Advantage co-pay is surprisingly small.

Helpful?
Kimberley C.
Kimberley C.
1 reviews
over 1 year ago
5 out of 5 stars

My delivery issue solved!

I had a delivery issue and made a call to 180 medical . Some of my products were damaged by the delivery company, but 180 medical didn’t charge for the damaged items and replaced them and made sure the directions were placed on my on my file so it doesn’t happen again. They are awesome!!! Thank you 180 medical!!! Kim Crosby

Helpful?
Susan LG.
Susan LG.
1 reviews
over 1 year ago
5 out of 5 stars

Supplies are received in timely manner…

Supplies are received in timely manner and adjustments to orders done quickly.

Helpful?
Connie G.
Connie G.
1 reviews
over 1 year ago
5 out of 5 stars

Customer First

Agent showed concern for what I needed, not necessarily what 180 medical needed, was willing to cooperate fully with suggested adjustments.

Helpful?
Stephen
Stephen
1 reviews
over 1 year ago
5 out of 5 stars

Outstanding customer service from…

Outstanding customer service from Diana! She handled my needs very efficiently!

Helpful?
Kenneth G.
Kenneth G.
1 reviews
over 1 year ago
3 out of 5 stars

The cathetors are wonderful

The cathetors are wonderful, since using my e-mail for refillls I am more confident that the catheters arrive on time. My problem is with billing My wife who does all my financial work always pays bills on time and as submitted. At least twice in the past year we received a notification of zero balance followed in 1-2 months for a request for payment of a much larger amount than the original invoice. I have called and was told that there is a known issue with UnIted Health Care...don't worry.

Helpful?
Jean Kibler
Jean Kibler
1 reviews
over 1 year ago
5 out of 5 stars

I have been using 180 Medical for many…

I have been using 180 Medical for many years now and they are always personable and efficient. My supplies are always prompt, on time and I appreciate their professionalism.

Helpful?
Wendy M.
Wendy M.
1 reviews
over 1 year ago
5 out of 5 stars

Ladawn

Ladawn, as always! She is the BEST!!!

Helpful?
linda
linda
1 reviews
over 1 year ago
5 out of 5 stars

They give very prompt service

They give very prompt service. Any time I have a question or concern, I can call and get immediate response.

Helpful?
Joan
Joan
1 reviews
over 1 year ago
5 out of 5 stars

easy

easy, friendly and accurate

Helpful?

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