180 Medical

4.854 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.854 out of 5 stars
Excellent
5 out of 5 stars
933
4 out of 5 stars
31
3 out of 5 stars
9
2 out of 5 stars
11
1 out of 5 stars
16
1,000 reviews in total

Review summary

180 Medical is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Problem with supply timing.

It's been good but this last time the delivery was not provided when I was told and I ran out of supplies which was very...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

You always take great care of me

You always take great care of me. Prompt, reliable and easy to work with if I need to call for assistance.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Changed order came as defined,

Changed order came as defined,

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Every time on time

Every time on time

0
0
🔥 High engagement

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Filter by rating:
Steven
Steven
1 reviews
over 1 year ago
5 out of 5 stars

Very Helpful

Somehow, over the course of many years, I have accumulated an excess of catheters. Because I hadn't responded to email inquiries suggesting a refill, someone from 180 Medical called me. I explained my accumulated excess. She said they could withhold my next shipment. This was VERY helpful. If possible, I may request withholding another shipment, or reducing the number shipped... at least for a while. THANK YOU!!!

Helpful?
Robert S.
Robert S.
1 reviews
over 1 year ago
5 out of 5 stars

You've been friendly

You've been friendly, considerate, and most helpful. keep up the good work.

Helpful?
Patty R.
Patty R.
1 reviews
over 1 year ago
5 out of 5 stars

Communication

Very friendly and helpful. Great communication about my needs! Highly recommended

Helpful?
Margaret
Margaret
1 reviews
over 1 year ago
5 out of 5 stars

Theyʻre helpful!

Theyʻre on time, always polite and helpful.

Helpful?
Dale
Dale
1 reviews
over 1 year ago
5 out of 5 stars

Product arrives on time

Product arrives on time. Any issues I've had in the past, the agent was courteous, patient when addressing my questions. I've never used a different supplier or product, and I see no reason to make a change now or in the future.

Helpful?
Donald S.
Donald S.
1 reviews
over 1 year ago
5 out of 5 stars

Even though I had to call twice you did…

Even though I had to call twice you did deliver. i do not like your automated system it did not work for me.

Helpful?
David W.
David W.
1 reviews
over 1 year ago
5 out of 5 stars

180 medical always listens to my needs…

180 medical always listens to my needs and works with me

Helpful?
over 1 year ago
5 out of 5 stars

Very easy and reliable service

Very easy and reliable service. Items ordered and received in a timely fashion.

Helpful?
Ross the boss
Ross the boss
1 reviews
over 1 year ago
5 out of 5 stars

180 Medical is clearly the best…

180 Medical is clearly the best company! They deliver supplies, as ordered, on time!

Helpful?
Malcolm C.
Malcolm C.
1 reviews
over 1 year ago
5 out of 5 stars

Continually on top of my needs

Continually on top of my needs. Have as always been on time with monthly supply.

Helpful?
RONALD G.
RONALD G.
1 reviews
over 1 year ago
5 out of 5 stars

Love the reminders!

Love the reminders!! So easy, and you give a phone number if I mess up.

Helpful?
Gary Sanden
Gary Sanden
1 reviews
over 1 year ago
1 out of 5 stars

Defrauding Medicare/Tricare

Your online platform no longer requires me to state how many I have on hand. I filled out an online form to you stating that it appears 180Medical sometimes just wants an infusion of cash flow, so ships product regardless. Personally, it's great to have an excess of catheters, yet I don't want to be part of a scam to defraud Social Security or TriCare.

Helpful?
Michael D.
Michael D.
1 reviews
over 1 year ago
5 out of 5 stars

On time delivery.

On time delivery.

Helpful?
Craig Lee
Craig Lee
1 reviews
over 1 year ago
5 out of 5 stars

Great people to work with ans answers…

Great people to work with ans answers any and all questions.

Helpful?
Jesus G.
Jesus G.
1 reviews
over 1 year ago
5 out of 5 stars

I never have a problem with refills and…

I never have a problem with refills and products arrive when they say they are. I have received some later then when its supposed to arrive but I think thats more of delivering not so much the shipping. Also product was stolen and was able to get replacement. I was so grateful.

Helpful?
Jack H.
Jack H.
1 reviews
over 1 year ago
5 out of 5 stars

Changed product and all went smoothly

Changed product and all went smoothly

Helpful?
Jack G.
Jack G.
1 reviews
over 1 year ago
5 out of 5 stars

On time with correct item.

On time with correct item.

Helpful?
Deborah H.
Deborah H.
1 reviews
over 1 year ago
5 out of 5 stars

Absolutely love this service our…

Absolutely love this service our delivery is always on time and any questions always have an answer and help.

Helpful?
James M.
James M.
1 reviews
over 1 year ago
5 out of 5 stars

Reliable service!

Reliable service!

Helpful?
Allan
Allan
1 reviews
over 1 year ago
3 out of 5 stars

I would like updates on delivery time…

I would like updates on delivery time ,so I can be there for the package.

Helpful?

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