180 Medical

4.854 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.854 out of 5 stars
Excellent
5 out of 5 stars
933
4 out of 5 stars
31
3 out of 5 stars
9
2 out of 5 stars
11
1 out of 5 stars
16
1,000 reviews in total

Review summary

180 Medical is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Problem with supply timing.

It's been good but this last time the delivery was not provided when I was told and I ran out of supplies which was very...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

You always take great care of me

You always take great care of me. Prompt, reliable and easy to work with if I need to call for assistance.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Changed order came as defined,

Changed order came as defined,

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Every time on time

Every time on time

0
0
🔥 High engagement

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Filter by rating:
James L.
James L.
1 reviews
over 1 year ago
5 out of 5 stars

Dependability

180 Medical is always dependable, which is most important in critical medical needs. I never worry about delivery or timeliness.

Helpful?
Edmond K.
Edmond K.
1 reviews
over 1 year ago
5 out of 5 stars

Shipments are always on time

Shipments are always on time, great communication, excellent customer service.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Great job helping

Great job helping

Helpful?
Daniel
Daniel
1 reviews
over 1 year ago
5 out of 5 stars

Appreciate the people

I greatly appreciate the kind, caring, and personable folks who call me. Also, everything is on time and if I have any changes they are met immediately. Best customer service that I could hope for.

Helpful?
James
James
1 reviews
over 1 year ago
4 out of 5 stars

Replenishment too late.

you are cutting my supplies of catheters too close at replenishment time (just five catheters on hand when replenishment arrives). If I use any extra I will be running out before replenishment arrives. Too close for comfort. shipping a few days sooner will resolve this problem.

Helpful?
Brandon B.
Brandon B.
1 reviews
over 1 year ago
5 out of 5 stars

Speechless

Speechless

Helpful?
over 1 year ago
5 out of 5 stars

I absolutely love this company

I absolutely love this company. The customer service is always polite and and helpful. The warehouse always has my order delivered by the date they give me. I also really like the reminders they send or call you for, so you never run out of anything. Top notch company!

Helpful?
over 1 year ago
5 out of 5 stars

My catheters come on time and not…

My catheters come on time and not damaged. When I've called to make any changes, I have been treated with respect and dignity. 100% satisfied, and I recommend!

Helpful?
Joe P.
Joe P.
1 reviews
over 1 year ago
5 out of 5 stars

everything

everything

Helpful?
Mark R.
Mark R.
1 reviews
over 1 year ago
5 out of 5 stars

Simple and easy website

Simple and easy website

Helpful?
Bryan
Bryan
1 reviews
over 1 year ago
5 out of 5 stars

A company with a heart

I needed to increase the number of caths per month. However my provider at my urology office had retired. 180 worked with me to get my prescription updated. 180 sent a box of caths rush to tide me over til the rest of the order arrived. I had less than a third of a box which put me down to single digits. 180 is a very trustworthy company to use and they have a heart for their customers

Helpful?
DA
DA
1 reviews
over 1 year ago
5 out of 5 stars

Supplies on time

Supplies on time

Helpful?
Denise C.
Denise C.
1 reviews
over 1 year ago
5 out of 5 stars

180 Medical was very helpful in…

180 Medical was very helpful in allowing me to test tailored samples when I no longer felt the ease I needed from the same product I was using for several years. With a better understanding of different product features, I was able to discuss with customer support, which types of features were working best for me. After having one box of three brands shipped, I now feel good about making a decision to stick to one specific product. However, 180 Medical provided me the freedom to learn from using many types, until I found the one product that I feel most comfortable using at home, and away from home discretely, and easy to carry in a small zip lock in my purse. Thanks to 180 Medical for all of the dedication and caring assistance you all have provided for my needs.

Helpful?
Gerald
Gerald
1 reviews
over 1 year ago
5 out of 5 stars

Always helpful and knowledgeable on…

Always helpful and knowledgeable on phone. Packages always on time.

Helpful?
Vilaiwan S.
Vilaiwan S.
1 reviews
over 1 year ago
5 out of 5 stars

Prompt delivery.

Prompt delivery.

Helpful?
Gaele A.
Gaele A.
1 reviews
over 1 year ago
5 out of 5 stars

Always good service from helpful…

Always good service from helpful customer service reps.

Helpful?
Joseph L.
Joseph L.
1 reviews
over 1 year ago
5 out of 5 stars

Very reliable

Always on time reach out to make sure you’re order is checked once a month and deliver on time

Helpful?
J. Burns
J. Burns
1 reviews
over 1 year ago
5 out of 5 stars

Great Company to order your supplies.

I have never had a problem with ordering my supplies. You are always on time with my orders.

Helpful?
Mark H.
Mark H.
1 reviews
over 1 year ago
5 out of 5 stars

The order/shipping process is simple…

The order/shipping process is simple and reliable.

Helpful?
Joseph L.
Joseph L.
1 reviews
over 1 year ago
5 out of 5 stars

Excellent Customer Service

Service is excellent regarding online and phone communication. Service representatives do a great job coordinating my order among Doctor, insurance company and medical 180.

Helpful?

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