Dependability
180 Medical is always dependable, which is most important in critical medical needs. I never worry about delivery or timeliness.
180 Medical is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
You always take great care of me. Prompt, reliable and easy to work with if I need to call for assistance.
Changed order came as defined,
180 Medical is always dependable, which is most important in critical medical needs. I never worry about delivery or timeliness.
Shipments are always on time, great communication, excellent customer service.
Great job helping
I greatly appreciate the kind, caring, and personable folks who call me. Also, everything is on time and if I have any changes they are met immediately. Best customer service that I could hope for.
you are cutting my supplies of catheters too close at replenishment time (just five catheters on hand when replenishment arrives). If I use any extra I will be running out before replenishment arrives. Too close for comfort. shipping a few days sooner will resolve this problem.
Speechless
I absolutely love this company. The customer service is always polite and and helpful. The warehouse always has my order delivered by the date they give me. I also really like the reminders they send or call you for, so you never run out of anything. Top notch company!
My catheters come on time and not damaged. When I've called to make any changes, I have been treated with respect and dignity. 100% satisfied, and I recommend!
everything
Simple and easy website
I needed to increase the number of caths per month. However my provider at my urology office had retired. 180 worked with me to get my prescription updated. 180 sent a box of caths rush to tide me over til the rest of the order arrived. I had less than a third of a box which put me down to single digits. 180 is a very trustworthy company to use and they have a heart for their customers
Supplies on time
180 Medical was very helpful in allowing me to test tailored samples when I no longer felt the ease I needed from the same product I was using for several years. With a better understanding of different product features, I was able to discuss with customer support, which types of features were working best for me. After having one box of three brands shipped, I now feel good about making a decision to stick to one specific product. However, 180 Medical provided me the freedom to learn from using many types, until I found the one product that I feel most comfortable using at home, and away from home discretely, and easy to carry in a small zip lock in my purse. Thanks to 180 Medical for all of the dedication and caring assistance you all have provided for my needs.
Always helpful and knowledgeable on phone. Packages always on time.
Prompt delivery.
Always good service from helpful customer service reps.
Always on time reach out to make sure you’re order is checked once a month and deliver on time
I have never had a problem with ordering my supplies. You are always on time with my orders.
The order/shipping process is simple and reliable.
Service is excellent regarding online and phone communication. Service representatives do a great job coordinating my order among Doctor, insurance company and medical 180.
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