Review summary

Vehicle Information has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

A
I THOUGHT I WAS ON THE GOVERMENT…

I THOUGHT I WAS ON THE GOVERMENT WEBSITE CANT FIND OUT WHAT E MAIL WAS USED TO SET UP THE ACCOUNT SO CANT CANCEL IT TRYING TO GET THE BANK TO CANCEL IT FRUSTRATING TO SAY THE LEAST !!!!!!!!!!!!!!!!!!!

c
Be very careful with this company

Be very careful with this company, wanted to check when my MOT was due, somehow managed to get onto this site. I now find that they are taking £7.95 a month out of my account. This is definitely scam country.

KE
very easy to complete

very easy to complete

M
If I could give them ZERO stars..!

If I could give them ZERO stars - I would! I'm another deceived person to add to the queue of people here. We clicked on what we thought was a link to tax a car and then got this sh*t! Very deceitful way of marketing themselves as a government website for car tax. Got charged £7.95 for some BS subscription. They would not budge and stated their system is very clearly....very clearly meant to deceive more like! AVOID AVOID AVOID!

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All reviews

1,000 total • Write a review

Showing 21 - 30 of 996 reviews
m2
4 out of 5 stars

little bit difficult

little bit difficult

Date of experience: April 17, 2025

F
5 out of 5 stars

Easy to use it

Easy to use it

Date of experience: April 15, 2025

AS
1 out of 5 stars

This is a scam

This is a scam - they are not part of the DVLA and take £7.95 from your account each month

Date of experience: April 14, 2025

BA
5 out of 5 stars

Quick and easy to navigate

Quick and easy to navigate

Date of experience: April 10, 2025

JN
5 out of 5 stars

Easy to follow and straightforward

Easy to follow and straightforward

Date of experience: April 3, 2025

VE
1 out of 5 stars

Scammers

I don't remember ever visiting this site and just discovered they have been taking £7.95 per month out of my account since 2023. I have received no service from them and signed up to nothing We’ve since investigated and found it was my husband who unwittingly signed up for this service. They mascarade as the DVLA. Our credit card told us the only way to be sure of stopping them taking the monthly fee was to cancel our credit cards. Interestingly once we did this my husband received an email again mascarading as the dvla saying we needed to update our card details or risked a fine if we don’t keep up to date with our road tax

Date of experience: March 24, 2025

JS
1 out of 5 stars

Wasn't even aware I had a subscription

Wasn't even aware I had a subscription. Can't even remember signing up for this. Beware!!! £7.95 taken a month

Date of experience: March 24, 2025

M
5 out of 5 stars

I wouldn’t advise using this website

I quickly discovered this is not the true government website for re- taxing my car and was mislead into thinking it was so I would advise caution when thinking of using it.

Date of experience: March 23, 2025

ah
5 out of 5 stars

Easy and quick

Easy and quick

Date of experience: March 21, 2025

MD
4 out of 5 stars

email not recvd to verify

email not recvd to verify

Date of experience: March 21, 2025

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