I found Jessica the advisor very…
I found Jessica the advisor very knowledgeable. She was efficient and helpful with the booking of my cruise.
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4.8
Excellent
734 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Worldwide Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Nashville
Early morning booking very polite had it booked within 30 minutes great itinerary 3 ppl no problem cruise and nashville just need to pack
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Booking experience was easy and informative.
This was very simple from viewing the cruise we wanted and making contact. Eddie responded immediately to our request. In addition to email he also phoned to see if there were any queries we wanted clarification on. Every query or question we had he responded immediately and was quick to assist on flights from an alternative departure point. We were very happy with the speed and professionalism of Eddie. This is our first time visiting Asia and he's made the hesitation of booking the unknown very comfortable. Thank you Eddie.
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Absolutely 5* service from Worldwide…
Absolutely 5* service from Worldwide Cruises ... been dealing with this company for 3 years now.. booked 4 cruises & always been so helpful and knowledgeable.. very quick to respond when I ask questions .. & I ask a lot 😊😊 Would recommend this company to anyone & our sales expert Eddie is amazing .. thank you Eddie!! You are a credit to the company
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Company details
Information provided by various external sources
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Website
worldwidecruises.co.uk
All reviews
734 total • Write a review
Showing 231 - 240 of 730 reviews
MJ
I booked my cruise holiday with Mo
I booked my cruise holiday with Mo. He was excellent answered every question with ease and replied to all correspondence quickly. I would definitely use him again in the future. Top class 💯
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cc
Eddie was very helpful and responded…
Eddie was very helpful and responded very quickly to all our requests.
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RG
Great customer service
We recently booked a holiday with Alex having previously booked a cruise with him. Alex was so polite, efficient and his communication was on point. He is most certainly an asset to the company. Thank you Alex.
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LF
I was very impressed with the service received from Chesney
I was very impressed with the service received from Cheney. He was very helpful, with extremely quick responses to my enquiries and answered my questions fully. He detailed everything included in the cruise package without any hidden additional charges, unlike some companies I had contacted. Would definitely recommend.
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PB
Brilliant
I have to say a big thank you to Chesney he has been brilliant all the way through from booking to paying hopefully to parking the whole process has been so easy will be back Chesney ,what’s parking like a Southampton 🤣🤣
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AA
Great service from Eddie
Eddie was very helpful and understanding when I made my cruise booking. He explained everything and made sure it suited my needs.
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GN
Excellence assistance from Chesney when…
Excellence assistance from Chesney when supplying quotes and then finally making the booking. Nothing was a problem for him and he was happy to assist with any questions.
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MH
Excellent Service
The booking process was great. All information and requirments were dealt with fully and to my satisfaction, and communication was quick - almost immediate. I note from some other reviews that they were displeased with the after sales service. Since the booking has been completed and confirmed,I have requested further clarification on my hotel, and have received a response to that too.I understand that getting the deal done is of the utmost importance to the Sales Agent, but the real worth of a company is its after sales service, which so far has been excellent.
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