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Mike Hinden

Mike Hinden

Member since Invalid Date
2
Reviews
4.0
4 out of 5 stars
Average rating

Reviews by Mike Hinden

TO

Tomato Energy

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3 out of 5 stars

Billing are a nightmare.

Whilst the energy pricing is superb, customer services and billing leaves much to be desired. Having set up a DD, this was not taken on specified date- 11/4 Called and told they were having some issues, and it would be taken 1 week later 17/4. This never happened either, so not wishing to be cut off, i paid this manually on 17/4 Sent Customer services and billing my bank confirmation of payment. Then yesterday 28/4 payment taken again by DD. /This clearly shows no one had processed the manual payment of 17/4. frankly if they can't take payments correctly and on time their cash flow will suffer and they will inevitably wind up like so many other smaller suppliers, going broke.

WO

Worldwide Cruises

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5 out of 5 stars

Excellent Service

The booking process was great. All information and requirments were dealt with fully and to my satisfaction, and communication was quick - almost immediate. I note from some other reviews that they were displeased with the after sales service. Since the booking has been completed and confirmed,I have requested further clarification on my hotel, and have received a response to that too.I understand that getting the deal done is of the utmost importance to the Sales Agent, but the real worth of a company is its after sales service, which so far has been excellent.