Easy to navigate website, all the information I needed easily found, postage was fast, product was excellent, upgraded from an old box to a Fusion 4k, and I'm super pleased with the speed of this new purchase, looks really good too, definitely recommend this shop and product
Never used this company before, found it on Google, so glad i did.
Ordered on a Tuesday and received on the Thursday, constantly was updated with status of my item, also had tracking from the courier.
Excellent service, excellent item working perfectly, Thank you so much π π
I ordered a Formuler Z11 Pro Max at about 3pm parcel arrived about 1pm the next day very well packed. I upgraded from a Z10 Pro , much better performance, well satisfied , thanks very much . I would definitely recommend World of Satellite in the future.
I wish these companies would accept when you say "UNSUBSCRIBE" and remove from their system as they say they do.
And not to send 3-4 at a time.
This automatically forces to SPAM
UPDATED
Thank yu for responding so quickly, and explaining the situatiion.
I shall raise with the support ticket
World of Satellite = Professionalism and Reliability.
World of Satellite is a company that I have used for many years for my purchases and in all these years I have always found professionalism and reliability. The customer service is efficient and fast in solving and answering your questions. Without a shadow of a doubt I highly recommend buying from them
I bought an Octagon SF8008 COMBO satellite receiver from World of Satellite back in August.
From pre-sales enquiries to after sales install advice Stef has been first class.
I might be in touch again as I still haven't mastered connecting to WiFi :)
I had an issue this morning where my Octagon SF8008 was seemingly not putting out any HDMI, I tried several different options, to no avail, I raised a ticket 1st thing this morning and got a reply within the hour maybe even sooner, sugesting things to try with the offer to return the box for inspection. as it is only a few weeks old, I was honest and explained I had loaded various bits of software onto the device.... The reply suggested I try a different TV with the box, low and behold it workd, turns out my Sont TV had crashed due possibly to a storm. This is the 2nd ticket I had raised, the 1st was just a question regarding the box and again this was answered in a timely manner
They rejected my warranty claim saying there was nothing wrong with zgemma box which I even sent them the video showing it was faulty. Now I am not longer their customer. I bought like 10+ zgemma boxes from them, now I am buying straight from zgemma website. 63589, 66873 just two order numbers from 1 second email search. Don't want to waist more time on you liers.
I donβt normally write reviews, but I must say and honestly this company is outstanding.
I purchased recently a Formuler Z8 pro and I had a bit of an technical issue with it, and really it was my fault in a way.
Got in touch with Stef and he invited me down to world of Satellite warehouse office with my purchase and he quickly sorted it out for me, pointing out were I went wrong.
He guided me through the set up process, and what an awesome kit it is.
I must also say Stef, great person to deal with friendly and helpful.
Bought a couple of boxes from WOS. Second one developed a fault after11 months, contacted support who promptly replaced the box without any hassle. Will definitely be purchasing my next set top box here
Having been given excellent service when a purchase was made 18months ago, I found that I needed to contact the technical service for help, a very quick response with a solution was returned within a day. I am impressed with the service of this company and would use again
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