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HomeElectronics & TechnologyWondershare Reviews
Wondershare logo

Wondershare Reviews

3.1166666666666667 out of 5 stars
3.1166666666666667 out of 5 stars
3.1
|Average|60 reviews

TrustScore

3.1
3.1166666666666667 out of 5 stars
Average
5 out of 5 stars
24
4 out of 5 stars
9
3 out of 5 stars
2
2 out of 5 stars
0
1 out of 5 stars
25
60 reviews in total

Review summary

Wondershare receives mixed feedback from users, reflecting both positive experiences and significant frustrations. Many customers praise the ease of use and functionality of products like Filmora and PDF Element, highlighting their effectiveness in video editing and business applications. However, a substantial number of reviewers express dissatisfaction, particularly regarding issues with refunds and customer service, labeling the company as a scam. Complaints about software malfunctions and difficulties in accessing purchased credits are common, with some users feeling misled about the capabilities of recovery tools. While some individuals report positive interactions with support staff, others struggle to get timely assistance. Overall, the sentiment is divided, with a notable portion of users feeling wary of the company's practices.

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Based on reviews, created with AI

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See what reviewers are saying

Corentin Allemon
Corentin AllemonFeatured

5 months ago

1 out of 5 stars

They made me believe they could recover…

They made me believe they could recover my lost file I had spent hours working on, only it turns out it was just a scam. Don't trust this company.

CHEEST3R
CHEEST3RFeatured

5 months ago

1 out of 5 stars

Be very careful before you subscribe

Be very careful before you subscribe! Don't be scammed! I bought the 1 year Filmora plan and they had options to select free plugin for text effects, for 7 days. I just noticed they've been taking 25... See more

E Ashby
E AshbyFeatured

5 months ago

5 out of 5 stars

Thanks Wondershare!!!

I was so very frustrated with my software problem. Any other company would probably have ignored me, but not Wondershare. Despite the fact that it took numerous emails for me to resolve my problem...... See more

customer
customerFeatured

5 months ago

1 out of 5 stars

解約するには

解約するには、どうすれば良いですか?

Filter by rating:
Alberto Pavan
Alberto Pavan
1 reviews
6 months ago
5 out of 5 stars

Wondershare Filmora e Uniconverter sono…

Wondershare Filmora e Uniconverter sono ottimi prodotti, molto istintivi nell'utilizzo, potenti e soprattutto utilizzano la GPU nell'elaborazione dei video togliendo molto carico di lavoro alla CPU. Prodotti consigliati. Un PC con 16GB ram è nella maggior parte dei casi sufficiente per utilizzarli, anche se conviene per Filmora avere circa 32GB per gestire più app contemporaneamente. Win11 dopo gli ultimi aggiornamenti richiede più RAM rispetto a prima.

Helpful?
Renzo Balboni
Renzo Balboni
1 reviews
6 months ago
5 out of 5 stars

good fellow

easy, useful and with a lot of functions. The perfect fellow for working.

Helpful?
JANVIER R-Reine
JANVIER R-Reine
1 reviews
6 months ago
1 out of 5 stars

Qui est "Wondershare" ?

"Wondershare" m'invite à laisser un message, mais je ne sais pas ce qu'est cette société !! Ce nom ne me dit rien.

Helpful?
claudia mori
claudia mori
1 reviews
6 months ago
1 out of 5 stars

Pessima gestione delle problematiche

Pessima gestione delle problematiche. Pagato un piano da ben 40 euro settimanali e non sono riusciti a recuperarmi un file che sia uno! NON SCARICATE ASSOLUTAMENTE. Sono dei truffatori.

Helpful?
Dougie Leacy
Dougie Leacy
1 reviews
6 months ago
1 out of 5 stars

Really painful experience- bought…

Really painful experience- bought recoverit to find some lost work. It did not work and asked for a refund under my UK Rights. Refused.. scammers - there is no customer service

Helpful?
Jean Carlos García
Jean Carlos García
1 reviews
6 months ago
5 out of 5 stars

EXCELENTE SERVICIO

Excelente servicio en cuanto a soporte técnico y tiempo de respuesta bastante rápida para solventar incidencias de inicio de sesión en mi cuenta

Helpful?
M. VANDAME Damien
M. VANDAME Damien
1 reviews
6 months ago
3 out of 5 stars

Avis mitigé

Produits faciles à utiliser, mais on est constamment sollicité pour des nouvelles versions (payantes, bien sûr). En outre, Filmora est truffé d'options payantes avec abonnement et l'on est sans cesse frustré de ne pas pouvoir utiliser telle ou telle fonctionnalité sans payer, toujours payer... C'est décidé, je passe à un produit concurrent où l'on paye une bonne fois pour toutes, pas d'abonnement, pas de mauvaise surprise. Quant à Wondershare PDF Element, il y a cette barre latérale dont l'apparition capricieuse est particulièrement invasive, impossible de s'en débarrasser. Outre le fait qu'elle prend beaucoup de place, cette barre latérale propose, entre autres, de "discuter avec le PDF" ! Je vais engager une conversation avec mon fichier PDF ? Pourquoi n'y a-t-il pas, dans les paramètres, une option permettant de la désactiver ?

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Jerry Doby
Jerry Doby
1 reviews
6 months ago
4 out of 5 stars

The Wondershare Filmora team was…

The Wondershare Filmora team was professional and patient. Exceeded expectations

Helpful?
Adi Guy
Adi Guy
1 reviews
6 months ago
1 out of 5 stars

Nice tool but a scam. Dont give credit card to this company.

So after a year using this tool i found out That they decided to renew and charge me automatically… yes.. like the lowest scam websites … So from my point of view, even if this tool is nice - scammers are still scammers 😤 And no, they did not refund me even when i asked. As scammers never refund users. So think if you want to give your credit card to a company like that.

Helpful?
José Bolívar
José Bolívar
1 reviews
6 months ago
5 out of 5 stars

Excellent customer support experiencene of the…

I had a small issue with one of the tools, and I must say the customer support team was excellent. They replied fast, handled my request with great professionalism, and processed my refund smoothly. Even though I can be a bit stubborn sometimes (😅), they were kind and patient all the way. I truly appreciate that level of service – thank you, Chloe!

Helpful?
meghanjariagmail.com
meghanjariagmail.com
1 reviews
6 months ago
5 out of 5 stars

I am very much satisfied with…

I am very much satisfied with Wodershare. It is very easy to use, understand and user friendly. I have a smooth experience with powerful editing tools. only I want to suggest that please more templets,stickers,effects,transition are release for "pink diamond"subscribers..that is cross platform. over all it is worth the price. thank you.

Helpful?
Ali
Ali
1 reviews
6 months ago
5 out of 5 stars

I had a fantasticI had a fantastic experience with this company. Everything was handled smoothly, communication was clear, and the service exceeded my expectations. The team was professional, efficien

I had a fantastic experience with this company. Everything was handled smoothly, communication was clear, and the service exceeded my expectations. The team was professional, efficient, and very helpful throughout the process. It’s refreshing to deal with a company that genuinely cares about its customers. I wouldn’t hesitate to recommend them to others!

Helpful?
jkm
jkm
1 reviews
6 months ago
4 out of 5 stars

interfaz isn´t so easy

interfaz isn´t so easy

Helpful?
Szop Szop
Szop Szop
1 reviews
6 months ago
1 out of 5 stars

Stay Away – Refund Policy Is a Joke

I bought the program by mistake – it was recovering data, but I didn’t actually need it, so I requested a refund the same day. Their policy clearly says refunds within 7 days, but they still haven’t returned my money. I’ve written to support about 5 times and they keep making up excuses. I’ve refunded many subscriptions before and it was always fine, but this company is totally unprofessional.

Helpful?
Gareth
Gareth
1 reviews
6 months ago
5 out of 5 stars

Wondershare PDF: a reliable document management tool .

My experience with Wondershare PDF Element has always been excellent, and I have used the product for almost three years. It is a function-rich, easy-to-use tool for generating and editing pdf files. The program is reliable and regularly updated with helpful tools (including AI). The PDF creation and editing tools are comprehensive, and the finished documents look excellent. It is easy to create smart forms and to create document libraries. The search tools are comprehensive and quick. The AI tools I use every day really help in summarising and proofreading documents.

Helpful?
Ja. Gros
Ja. Gros
1 reviews
6 months ago
4 out of 5 stars

je parle français !

je parle français !

Helpful?
Elia Mettler
Elia Mettler
1 reviews
6 months ago
1 out of 5 stars

Finger weg

Finger weg. Abzocke!

Helpful?
iBanzer
iBanzer
1 reviews
6 months ago
4 out of 5 stars

Filmora

One of my favourite editing software in 2025... Amazing experience...

Helpful?
Brian Hillebrand
Brian Hillebrand
1 reviews
6 months ago
3 out of 5 stars

AllMyTube WAS a great program

AllMyTube WAS a great program, when I first got it I was able to download Video and Mp3 from a lot of sites. Maybe YouTube changed something to not allow AllMyTube to download video, so now it's not as good, because saving YouTube videos was the main reason I got AllMyTube in the first place... I wish they would fix it. I can record videos, but that means it will take 3 hours to record a 3 hour video, and if YouTube throws in an ad, it messes up my recording

Helpful?
Fluffy
Fluffy
1 reviews
6 months ago
5 out of 5 stars

Fantastic software for creatives.

Fantastic software for creatives.

Helpful?
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About Wondershare

Wondershare is a software development company that creates digital solutions for multimedia, productivity, and creative applications. The company offers various software products including video editing tools, PDF editors, data recovery utilities, and mobile device management solutions for both individual consumers and business users.

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Electronics & Technology