Stock always available and team always…
Stock always available and team always helpful

9 months ago
Do not waste your time!! Ordered from them over 2 weeks ago with a delivery time of 3-5 business days. It’s been 12 business days since, and had no notice of dispatch. Attempted to email them a week a... See more
10 months ago
Easy transaction very fast delivery and very polite and professional staff!! Excellent doing business with them!!
10 months ago
Always helpful, friendly, and competitive prices with most items.
Stock always available and team always helpful
Great Service
Williams Medical is the best! Very quick delivery and prompt response to queries. Very pleased and well-recommended.
helpful experienced efficient service, sent me the equipment I needed, thank you
Easy ordering, professional, pleasant staff.
I like dealing with Williams Medical Supplies because the phone is answered quickly, the staff are friendly and the order usually comes when expected.
I find the company very efficient and helpful
very efficient
Got through to the correct department, ordering was easy and the email with the invoice came straight through and the items arrived safely and on time.
Easy and simple to place orders
Its good when it works but when I dont receive things that Ive ordered its normally the first I hear about it and not given the chance to order from someone else.
very quick response and delivery
Quick quote and quick delivery
It arrived on time. Good service just need to put international code in front of phone number as the number has same number of business in Ireland.
Equipment arrived within 2 days although did not give my name as the person ordering so just went to the health centre but luckily I asked if there had been any deliveries and found that it had been placed in a pile but not for me
the person on the phone did everything she possibly could to help me. She reassured me we would get it done , there was a more complex problem with signature, and we got it done. She was also very friendly and professional.
Firstly - I can hear! Good grief, when I’m trying to speak to some other companies, it’s appalling. Love the staff’s accents. Polite, helpful and any problems confident they will go that extra mile. Not just cut me off!! Thank you.
You sold me the machine but I cannot use it because there are no strips and you didn’t inform me it’s a bit ridiculous
Fantastic products, easy to order, quick delivery
Order taken over phone as I needed to enquire about VAT relief which was confirmed as being allowed as it was a medically required item, I asked to pay at same time via card but was refused so WMS sent a payment link to email which didn't work - accounts called next day and I settled over phone anyway and was advised item would be dispatched that day. 5 days later item was still pending dispatch despite having been paid for so had to contact them for clarification of situation - agent couldn't give reason for delay of an in stock item and released it for immediate dispatch and next day delivery. What should have been a 1-2 day process took 7 days for a £300 health critical item - problems were resolved rapidly but were avoidable in first instance.
Based on analysis of 26 reviews rated 1-2 stars for Williams Medical
“Ordered from them over 2 weeks ago with a delivery time of 3-5 business days”
“Your endless list of negative reviews are testimony to your unethical approach to customer care”
“Initially my emails were unanswered, further to correspondence from me threatening a dispute through the bank I recei...”
“Attempted to email them a week ago for an update and had no response either”
“Not received my order after over a month, when I got a message from DHL saying it was delivered I received a complete...”
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Williams Medical Supplies is a leading provider of disposable medical products, pharmaceuticals, and medical equipment in the UK. The company specializes in offering a wide range of essential items needed for healthcare settings, including hygiene solutions, medical supplies, and diagnostic tools. Their product offerings cater primarily to healthcare professionals, clinics, and medical practices seeking reliable and high-quality supplies to support patient care. With a focus on convenience and efficiency, Williams Medical Supplies ensures that healthcare providers have access to the products they need, such as examination gloves, urinalysis reagent strips, and pharmacy refrigerators. The company also emphasizes sustainability by featuring innovative hygiene solutions from trusted brands. Through their user-friendly online platform, customers can easily browse and purchase essential medical supplies, making it a valuable resource for the healthcare community in the UK.
Williams Medical receives overwhelmingly positive feedback, with many customers praising the quick delivery and helpful staff. Reviewers frequently highlight the efficiency of the service, noting that orders are often dispatched promptly and arrive as expected, sometimes even the next day. The professionalism and friendliness of the staff contribute to a pleasant customer experience, making transactions smooth and easy. However, there are some complaints regarding order fulfillment, with a few customers experiencing delays and issues with stock availability on the website. Despite these isolated incidents, the majority of consumers express satisfaction with the competitive pricing and overall service quality. Overall, Williams Medical is viewed positively, with a strong reputation for reliability and customer support.
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