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HomeBusiness ServicesWaterview Heights Rehabilitation And Nursing Center Reviews

Waterview Heights Rehabilitation And Nursing Center Reviews

3.75 out of 5 stars
3.75 out of 5 stars
3.8
|Great|12 reviews

TrustScore

3.8
3.75 out of 5 stars
Great
5 out of 5 stars
3
4 out of 5 stars
5
3 out of 5 stars
2
2 out of 5 stars
2
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

George Davis
George DavisFeatured

9 hours ago

5 out of 5 stars

Exceptional Care and Support

Waterview Heights provided exceptional care for my mother during her stay. The staff was attentive and genuinely caring, always making sure she felt comfortable. I highly recommend them!

Christopher Davis
Christopher DavisFeatured

9 hours ago

5 out of 5 stars

A Caring Place

Waterview Heights is a caring place. The nursing staff took excellent care of my mother, helping her feel safe and secure. I just wish the visiting hours were more flexible for families.

Kimberly Martinez
Kimberly MartinezFeatured

9 hours ago

2 out of 5 stars

Okay, But Not What I Expected

I expected more based on the reviews. The staff was nice, but there were moments of miscommunication. I think they need to improve their coordination, especially during shift changes.

Timothy Williams
Timothy WilliamsFeatured

9 hours ago

4 out of 5 stars

Great Staff, Clean Environment

The staff at Waterview Heights are fantastic! They always greeted my grandma with a smile and were very supportive of her needs. The only downside was the occasional delay in housekeeping services.

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George Davis
George Davis
1 reviews
Featured
about 9 hours ago
5 out of 5 stars

Exceptional Care and Support

Waterview Heights provided exceptional care for my mother during her stay. The staff was attentive and genuinely caring, always making sure she felt comfortable. I highly recommend them!

Helpful?
Christopher Davis
Christopher Davis
1 reviews
Featured
about 9 hours ago
5 out of 5 stars

A Caring Place

Waterview Heights is a caring place. The nursing staff took excellent care of my mother, helping her feel safe and secure. I just wish the visiting hours were more flexible for families.

Helpful?
Kimberly Martinez
Kimberly Martinez
1 reviews
Featured
about 9 hours ago
2 out of 5 stars

Okay, But Not What I Expected

I expected more based on the reviews. The staff was nice, but there were moments of miscommunication. I think they need to improve their coordination, especially during shift changes.

Helpful?
Timothy Williams
Timothy Williams
1 reviews
Featured
about 9 hours ago
4 out of 5 stars

Great Staff, Clean Environment

The staff at Waterview Heights are fantastic! They always greeted my grandma with a smile and were very supportive of her needs. The only downside was the occasional delay in housekeeping services.

Helpful?
Emily Jones
Emily Jones
1 reviews
about 9 hours ago
4 out of 5 stars

Therapy Staff is Amazing

The therapy staff at Waterview Heights is amazing! They were encouraging and pushed my husband to achieve his goals. The nursing staff was good but could be more responsive at times.

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Paul Lopez
Paul Lopez
1 reviews
about 9 hours ago
5 out of 5 stars

Recovery Success

My experience at Waterview Heights was very positive! The physical therapy team helped me achieve my recovery goals ahead of schedule. The only issue was sporadic communication from the administration.

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Robert Perez
Robert Perez
1 reviews
about 9 hours ago
3 out of 5 stars

Mixed Experience

While the facility is clean and well-maintained, my experience was mixed. There were times when the staff seemed overwhelmed, leading to longer wait times for assistance.

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Sarah Hernandez
Sarah Hernandez
1 reviews
about 9 hours ago
4 out of 5 stars

A Solid Choice

Overall, a solid choice for rehabilitation. The therapists were knowledgeable and helped my father regain his strength after surgery. However, the food could use some improvement.

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Richard Jones
Richard Jones
1 reviews
about 9 hours ago
4 out of 5 stars

Good Overall Experience

We had a good overall experience with Waterview Heights. My grandmother was well taken care of, and her rehabilitation progressed well. The only downside was the occasional delay in response from the nursing team.

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Amanda Wilson
Amanda Wilson
1 reviews
about 9 hours ago
4 out of 5 stars

Comforting Atmosphere

The atmosphere at Waterview Heights is comforting and inviting. The activities are well-planned, and my father enjoyed participating. However, I wish there were more options for evening entertainment.

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Daniel Smith
Daniel Smith
1 reviews
about 9 hours ago
2 out of 5 stars

Disappointing Meals

I had high hopes for Waterview Heights, but the food was disappointing. My aunt often complained about the lack of variety and flavor. Otherwise, the nursing staff was wonderful.

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Amanda Brown
Amanda Brown
1 reviews
about 9 hours ago
3 out of 5 stars

Needs Improvement

While the staff was friendly, the facility itself seemed to have issues with maintenance. Our room had occasional plumbing problems that took time to resolve. Overall, it served its purpose but could improve.

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Frequently asked questions for Waterview Heights Rehabilitation And Nursing Center

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About Waterview Heights Rehabilitation And Nursing Center

Waterview Heights Rehabilitation and Nursing Center is a healthcare facility that provides rehabilitation and nursing services to individuals recovering from illness or surgery, as well as those requiring long-term care. The center typically offers various therapeutic programs, skilled nursing care, and support services aimed at enhancing the quality of life for its residents.

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Review summary

Reviewers generally find Waterview Heights Rehabilitation and Nursing Center to be a caring and supportive environment, with many praising the attentive nursing and therapy staff. Consumers appreciate the clean and comforting atmosphere, noting that the physical therapy team is particularly effective in helping residents achieve their recovery goals. However, some feedback highlights areas for improvement, such as occasional delays in staff responsiveness and communication issues, especially during shift changes. Additionally, several customers express disappointment with the food quality and variety, indicating that it does not meet their expectations. While the overall experience is positive, there are consistent mentions of the need for better coordination among staff and improvements in meal offerings.

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Based on reviews, created with AI