Over a year ago
No direct line. No technical support. Reginox tap got stuck after 6 months and no part available on their website. Manual don’t even tell you how to change the filter.
Over a year ago
I did eventually get a call from water solutions direct but had already returned my faulty boiling tap to the kitchen fitters who refunded my money.
Our system was installed in March 2024. There is a frequent pink tinge that appears in the toilet and around the sink drain. Also brown sludge in the salt tank. I don’t feel it is working as it should.
No direct line. No technical support. Reginox tap got stuck after 6 months and no part available on their website. Manual don’t even tell you how to change the filter.
I did eventually get a call from water solutions direct but had already returned my faulty boiling tap to the kitchen fitters who refunded my money.
Very bad company to deal with, there is no direct telephone number the only way to contact them is via email long delay sending the part ordered.When it arrived it was not the relevant part .Sent email no response!!!
slechte service word nooit teruggebeld door jeroen en telefoniste kan niets doen ewo filter besteld is nooit geleverd wacht al maanden geen geld teruggestort wat wel beloofd was kortom ......... dit bedrijf is niet meer betrouwbaar jammer genoeg 😙 mensen wees gewaarschuwd over t bedrijf watersoluitions
Based on analysis of 4 reviews rated 1-2 stars for Water Solutions
“No direct line”
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Water Solutions is a recognized provider of technical services and surveying solutions in the Maldives, specializing in environmental management and engineering. Established in 2005, the company is committed to implementing a globally recognized Quality Management System, ensuring that its services consistently meet customer and regulatory requirements. The company offers a range of services, including surveying, environmental consulting, and coastal engineering. Water Solutions collaborates with clients to develop sustainable strategies that assess and mitigate the ecological impact of developmental projects. Their expertise in coastal dynamics enables them to provide effective solutions for coastal protection, beach restoration, and erosion control. With a focus on supporting sustainable practices, Water Solutions serves a diverse clientele, including government agencies, private developers, and environmental organizations.
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Reviewers frequently report negative experiences with Water Solutions, citing customer pain points more often than praise. Common complaints include direct, part, nooit, filter. Overall sentiment is predominantly negative based on 5 reviews and an average rating of 1.6 stars.
