Volt Fashion

Dålig kundservice och oklara retur policy där de gömmer att man får betala för sin retur.

Nice delivery guy, but slow and food was cold, but as a person he’s kind, i see it in people like momentarily

Veldig raske med å sende varene! Alltid fått pakken før under 48 timer fra ordrekjøp til den er levert hjem! Selv om den har blitt bestilt til ulike steder i Norge. Veldig bra, super fornøyd! I tillegg gode produkter de selger!

Mycket bra service av en super bra och duktig kille som jobbat i Halmstad och i Kungsbacka. Han är så trevlig och ställer upp på kunder till 100%. Han heter Chris.

OK butikk i Tromsø. Enkelt utvalg av dresser der det går igjen i samme fargene man alltid ser, mørkeblå, svart, marineblå osv. Trenger litt mer variasjon! Kundeservice kan jobbes på. Uinteressert betjening og lite kunnskap innenfor pent-kledd etikette.

Jeg betaler med vipps og får ordrebekreftelse. 2 dager senere blir ordren min blir kansellert, jeg tar kontakt og får beskjed 2 dager senere: Noen ganger rekker ikke lagersaldon å bli oppdatert raskt nokk. Dette er ikke godt nok i 2022.

Bra utbud och servicen och bemötandet från personalen på Volt Fashion i Birsta City, Sundsvall är helt fantastiskt. Tjejen som arbetar där är helt rätt 👍 Jag återkommer för mer köp och rekommenderar mina vänner att gå dit 😉

I bought a pair of leather gloves on 20th january as a Christmas present. The product was in bad condition, it's broken/has a hole. I wrote to them 28th december to fix the situation, they answered 4th january giving me options on how to fix the problem. I answered that I couldn't go to any of the boutiques and didn't want a new product, only my money back. They never answered back, I had to write to them on the chat 11th january (if not, they would have never contacted me back). On the chat, they told me they were gonna forward the email (the one I sent 4th january) to the department in charge of that kind of cases and that they will contact with me as soon as they have an answer about my case. As nobody contacted me, I contact them again by chat 14th january, they told me they were gonna send me the return label by post asap so I could send back the product and get my money back. Today is 20th january and still haven't got the return label, I contacted them again today asking about when I'm gonna get the return label, and also ask for a tracking number so I could track it, and they answered (and I quote) " I think in the biginning of next week. No, we do not have a tracking number". If I don't write to them to ask for updates about the problem, they would NEVER contact me. The worst thing is that - according to what they told me on the chat- it will take up to 20 days to get my money back (after they receive the product)!!...Here in Sweden I have never had these kind of problems with other brands/e-commerce/etc...but VOLT SWEDEN HAS THE WORST CLIENT SERVICE/SUPPORT.

Dålig returhantering som kostar pengar. Trodde mer om Volt.

Tilauksen toimitus kesti hieman pidempään ennen kuin saapui. Harmillisesti tilattu tuote oli kerätty väärin ja neule oli ”muuttunut”paidaksi. Tämä tietenkin aiheutti ylimääräistä vaivaa kun joutui tekemään palautusilmoituksen verkossa. Positiivista kuitenkin oli että verkko-ostoksen pystyi palauttamaan suoraan kivijalkamyymälään ja näin nopeuttamaan maksun hyvitystä. Ehkäpä joku toinen kerta tulee täältäkin tilattua jos hinta-laatusuhde on kohdillaan.