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HomeShopping & FashionVILA Online Shop Reviews

VILA Online Shop

4.53 out of 5 stars
4.53 out of 5 stars
4.5
|Excellent|1,000 reviews

TrustScore

4.5
4.53 out of 5 stars
Excellent
5 out of 5 stars
780
4 out of 5 stars
104
3 out of 5 stars
38
2 out of 5 stars
22
1 out of 5 stars
56
1,000 reviews in total

Review summary

VILA Online Shop is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

✨
Based on reviews, created with AI

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Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Hester
Hester
1 out of 5 stars
1/5

Mijn retour is niet verwerkt en wel…

Mijn retour is niet verwerkt en wel opgestuurd.

0
0
🔥 High engagement
POPULAR
Jeppe
Jeppe
5 out of 5 stars
5/5

Alt gik så fint

Alt gik så fint

0
0
🔥 High engagement
POPULAR
Ewa Dolińska
Ewa Dolińska
5 out of 5 stars
5/5

Polecam

Robiłam zakupy pierwszy raz i bardzo polecam.

0
0
🔥 High engagement
POPULAR
joke vandueren
joke vandueren
5 out of 5 stars
5/5

Op tijd geleverd

Op tijd geleverd, goede kwaliteit, paste perfect.

0
0
🔥 High engagement

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Maria Göransson
Maria Göransson
1 reviews
5 months ago
5 out of 5 stars

Snabb leverans och bra kvalité på…

Snabb leverans och bra kvalité på kläderna

Helpful?
Marianne Nilsen
Marianne Nilsen
1 reviews
5 months ago
5 out of 5 stars

Perfekt!

Supre klær, gode tilbud, rask levering.

Helpful?
Vicki (West Sussex)
Vicki (West Sussex)
1 reviews
5 months ago
5 out of 5 stars

Good quality clothing and a great price

Good quality clothing and a great price

Helpful?
Gerjanne Verweij
Gerjanne Verweij
1 reviews
5 months ago
5 out of 5 stars

Goede kwaliteit

Alle items waren mooi en van goede kwaliteit. Bezorging was ook snel en goed geregeld!

Helpful?
Eva Åberg
Eva Åberg
1 reviews
5 months ago
5 out of 5 stars

Stort och fint utbud och snabb leverans.

Stort och fint utbud och snabb leverans.

Helpful?
Yang Hansson
Yang Hansson
1 reviews
5 months ago
1 out of 5 stars

The return process is a nightmare

The return process is a nightmare, wrong information on the return page, quite complicated as well, the customer service is outsourcing so they don’t accept complains: “ you need to contact the brand yourself”. Online shopping is so common nowadays and I think Vila is doing smth wrong, the return experience is one of the worst experience I ever had. I believe it will make them loss many customers.

Helpful?
Ellen
Ellen
1 reviews
5 months ago
5 out of 5 stars

Snabba leveranser och bra kvalitet på…

Snabba leveranser och bra kvalitet på kläderna. Jag har även fått skicka tillbaka några produkter och byta storlek och även den processen har gått smidigt.

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Adriana Lommi
Adriana Lommi
1 reviews
5 months ago
5 out of 5 stars

Spedizione veloce per gonna in jeans…

Spedizione veloce per gonna in jeans molto carina

Helpful?
M.Teresa
M.Teresa
1 reviews
5 months ago
5 out of 5 stars

Gente muy profesiona

Gente muy profesional y seria

Helpful?
Anette
Anette
1 reviews
5 months ago
5 out of 5 stars

Super schnelle Lieferung

Super schnelle Lieferung

Helpful?
Suzy
Suzy
1 reviews
5 months ago
5 out of 5 stars

Mooie kleedjes en snel geleverd

Mooie kleedjes en snel geleverd

Helpful?
Gunilla
Gunilla
1 reviews
5 months ago
4 out of 5 stars

Bra service 👌

Bra service 👌

Helpful?
Kirsi Puustinen
Kirsi Puustinen
1 reviews
5 months ago
5 out of 5 stars

Hyvät tuotteet

Hyvät tuotteet, mukavat hinnat Nopea toimitus

Helpful?
Christine Hofmann
Christine Hofmann
1 reviews
5 months ago
5 out of 5 stars

Alles superschnell

Alles super, Von der Bestellung bis zur Lieferung

Helpful?
Thea Eisenschmidt
Thea Eisenschmidt
1 reviews
5 months ago
5 out of 5 stars

Nopea toimitus ja hyvä laatunen takki.

Nopea toimitus ja hyvä laatunen takki.

Helpful?
Marjon B
Marjon B
1 reviews
5 months ago
5 out of 5 stars

Snelle levering.De makke

De bestelling was gemakkelijk de levering ging snel.

Helpful?
mr
mr
1 reviews
5 months ago
5 out of 5 stars

schnelle Lieferung

schnelle Lieferung

Helpful?
Melinda Angsten
Melinda Angsten
1 reviews
5 months ago
5 out of 5 stars

Schnelle Lieferung und toller Preis

Schnelle Lieferung und toller Preis

Helpful?
Helle Jacobsen
Helle Jacobsen
1 reviews
5 months ago
5 out of 5 stars

Super lækkert sæt tøj☺️

Super lækkert sæt tøj☺️

Helpful?
S Sharman-thomas
S Sharman-thomas
1 reviews
5 months ago
5 out of 5 stars

Service very good

Service very good

Helpful?
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About VILA Online Shop

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Category

Shopping & Fashion