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HomeShopping & FashionVILA Online Shop Reviews

VILA Online Shop

4.53 out of 5 stars
4.53 out of 5 stars
4.5
|Excellent|1,000 reviews

TrustScore

4.5
4.53 out of 5 stars
Excellent
5 out of 5 stars
780
4 out of 5 stars
104
3 out of 5 stars
38
2 out of 5 stars
22
1 out of 5 stars
56
1,000 reviews in total

Review summary

VILA Online Shop is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

✨
Based on reviews, created with AI

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Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Hester
Hester
1 out of 5 stars
1/5

Mijn retour is niet verwerkt en wel…

Mijn retour is niet verwerkt en wel opgestuurd.

0
0
🔥 High engagement
POPULAR
Jeppe
Jeppe
5 out of 5 stars
5/5

Alt gik så fint

Alt gik så fint

0
0
🔥 High engagement
POPULAR
Ewa Dolińska
Ewa Dolińska
5 out of 5 stars
5/5

Polecam

Robiłam zakupy pierwszy raz i bardzo polecam.

0
0
🔥 High engagement
POPULAR
joke vandueren
joke vandueren
5 out of 5 stars
5/5

Op tijd geleverd

Op tijd geleverd, goede kwaliteit, paste perfect.

0
0
🔥 High engagement

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Johanna Åkesson Nord
Johanna Åkesson Nord
1 reviews
5 months ago
5 out of 5 stars

Snabb och smidig leverans

Snabb och smidig leverans! Snygga kläder som väl stämmer överens med beskrivningar och att det står om plagget är stort eller litet i storlek är mycket hjälpsamt.

Helpful?
Shopper
Shopper
1 reviews
5 months ago
3 out of 5 stars

This was the first time I ordered…

This was the first time I ordered online with Vila. The models you use are young and super skinny and not realistic for the types of clothing that you're selling. Therefore, trying to judge what a garment will look like on a realistic sized women's body, is impossible. Hence, I returned 2 garments. Charging for shipping/returns in this day and age is ridiculous. I will not be ordering from Vila online again.

Helpful?
Sarah M
Sarah M
1 reviews
5 months ago
4 out of 5 stars

Order confirmation came late

Only slight criticism, that the confirmation email for my order arrived a couple of days after I placed it. Left me feeling a bit unsure of whether it had been received. Otherwise all good.

Helpful?
AA
AA
1 reviews
5 months ago
5 out of 5 stars

Alles volgens afspraak.

Als alles volgens afspraak geleverd wordt en de retour vlot en duidelijk geregeld is, is dat 5 sterren waard😊.

Helpful?
Kristina Göransson
Kristina Göransson
1 reviews
5 months ago
5 out of 5 stars

Smidigt snabbt

Smidigt och snabbt

Helpful?
Anette Nilsen
Anette Nilsen
1 reviews
5 months ago
3 out of 5 stars

Det gick snabbt och enkelt att…

Det gick snabbt och enkelt att beställa, men klänningen var av väldig dålig kvalitet. Flera lösa trådar överallt och tunnt tyg. Den var också väldigt skrynklig när jag tog den ut av paketet. Hur länge kommer den vara?

Helpful?
Back Tina
Back Tina
1 reviews
5 months ago
5 out of 5 stars

Jättefina tröjan satt perfekt

Jättefina tröjan satt perfekt

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Marjo Schols
Marjo Schols
1 reviews
5 months ago
5 out of 5 stars

Snel geleverd en in orde..

Snel geleverd en in orde..

Helpful?
Petra Stenmark
Petra Stenmark
1 reviews
5 months ago
4 out of 5 stars

Snabbt

Snabb leverans

Helpful?
Angelica Waller
Angelica Waller
1 reviews
5 months ago
5 out of 5 stars

Älskar dessa toppar.Snabb leverans

Älskar dessa toppar.Snabb leverans

Helpful?
Stine
Stine
1 reviews
5 months ago
5 out of 5 stars

Rask levering og fine produkter

Rask levering og fine produkter. Veldig fornøyd!

Helpful?
anne sparks
anne sparks
1 reviews
5 months ago
5 out of 5 stars

Great dress brillant price.Very happy…

Great dress brillant price.Very happy with the service.

Helpful?
Ute
Ute
1 reviews
5 months ago
5 out of 5 stars

EmpfSchneller Versand

Schneller Versand, schöne Ware Empfehlenswert!

Helpful?
Angelica
Angelica
1 reviews
5 months ago
5 out of 5 stars

Bara bra

Bara bra, alla kläder va perfekt och frakten va snabb 👌🏼

Helpful?
Monika Borg
Monika Borg
1 reviews
5 months ago
5 out of 5 stars

Enkelt att beställa och snabb leverans

Enkelt att beställa och snabb leverans

Helpful?
Wendy Neale
Wendy Neale
1 reviews
5 months ago
5 out of 5 stars

Superblij

Snel geleverd en perfect van maat!

Helpful?
Barbara Tillich
Barbara Tillich
1 reviews
5 months ago
5 out of 5 stars

Alles wunderbar und schön

Top! Alles läuft perfek! Schneller Versand, gute Qualität zum akzeptablen Preis, gut geschnitten, schöne Designs.

Helpful?
Jette Voigt Jensen
Jette Voigt Jensen
1 reviews
5 months ago
4 out of 5 stars

God service

God service. 👍

Helpful?
Erika Marie
Erika Marie
1 reviews
5 months ago
5 out of 5 stars

Snabb leverans

Snabb leverans

Helpful?
Oxana lytsy
Oxana lytsy
1 reviews
5 months ago
5 out of 5 stars

Vila on ykkönen

Tuotteiden saatavuus on helpo ja vaivatonta

Helpful?
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About VILA Online Shop

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Category

Shopping & Fashion