Vibox Gaming Reviews

I don't normally write reviews, but I have decided to come back and do one for Vibox. Myself and my friends were talking about PC's and a lot were discussing how much they are upgrading, or changing every few years. I have had my PC from Vibox for 10 years, and it is still going. Getting a new one is a wishlist not a priority for me as the one I am using still holds up so well. (even with a i5-4690K) If you are on the fence about using them, don't be, my machine that has ran and gamed for 10 years is testament to that! Great build quality, runs great.

I got the vibox-167 on Amazon about 4 months ago from now and there is an issue with the psu. When I try to boot a game on steam the pc would just restart . I have tried downloading the latest drivers and checking the installed files. I have deleted and re downloaded the game and it still has the same issue. I started noticing this about 2 weeks after I got it but it was less constant.and the power cable feels loose and makes buzzing sounds when it moves.i don't really know what else the problem could be except a faulty psu. I expect more for a pc that is 3500£. Everything else is perfect. I would like to know what I could do to fix this.

The reason I am giving 5 stars for their customer service is because they gave up their own time to help me out with a strange problem in my bios and they stayed and helped me.

Attention ne jamais acheter de marchandises chez Vibox nous n’avons jamais reçu le colis il invente des signatures pour ne jamais vous livrer nous avons déposé plainte et rendez-vous au tribunal le 6 septembre

Customer Support engineer Dylan and senior IT member Henry, are the two heroes of this story. All started very wrong when I paid almost £1,900 for a gaming PC that arrived broken. These two gentlemen made the impossible: rectify all the issues and deliver a replacement PC in such a way and such great quality, that it made me change completely my opinion about Vibox Gaming company (from 0 stars to 5 stars, imagine!)

This is the second time that I have used Vibox. The first experience in getting my sons PC a year or two ago was brilliant, however that has not been my experience this time. I placed an order toward the end of June for delivery on the 3rd of July. The 3rd came and went and no PC, I then sent an email asking what was happening. No reply. The status page for the order was still listing the 3rd of July for expected delivery. I then tried their Contact Us form, still no reply. It seems the the company is happy to acknowledge receipt of your money but won't even acknowledge receipt of an email asking where your money has gone. Maybe they will acknowledge a TrustPilot review, maybe ... UPDATE: I have now spoken with Vibox and they have rectified the situation that was due to a simultaneous technical issue with the build and communication issue around the matter. I understand and appreciate the issues with stock flow and component sourcing in the current environment (thank you Mr Tariff-man). Vibox were also very apologetic about the mis-communication and are looking to improve their internal processes. As I said at the start of this review, my initial experience with Vibox was brilliant and I can hope that this was only a hiccup in otherwise excellent service.

je suis pas très doué pour donnai mon avis mais en générale le problème rencontré à était gérer rapidement et de plus à chaque problème il y avais ça solution simplement et de très bonne explication