Vibox Gaming Reviews

Had a issue with my PC contacted customer service who wad very helpful and all up and running within a day. Would highly recommend

Amazing team and support! We wanted to upgrade the performance of the Vibox PC we purchased. The team (and Solomon) advised us all the way of the key components and the spec aligned with our budget! Shared their YouTube tutorials of how to install and offered further support if we needed it! Amazing and thank you so much!

I’ve been using my Vibox PC for over a year now, and I couldn’t be happier with its performance. The system runs flawlessly, and the build quality is top-notch. What truly sets Vibox apart is their incredible customer service. I recently had an unfortunate accident where a panel slipped from my hand (just 5 cm!) and shattered completely. Even though it was my mistake, Arron and the Vibox team went above and beyond by sending me a free replacement. That level of support is rare these days, and I genuinely appreciate it. I highly recommend Vibox to anyone looking for a reliable PC and exceptional customer service. Thanks again to Arron and the team!

Purchased a PC from these guys and have had no issues beyond a small one during initial set up. Customer service was quick to help with this issue. More recently they were able to pull up the old purchase data for me when I asked for it.

Fantastic customer service. I clearly bought the wrong product for my son's needs. Arron was brilliant, efficient and the VIBOX returns policy/ warranty is second to none. Genuinely really impressed and hope if you read this, you use it to move forward and purchase something from them - good guys deserve success!

3200 euros dans un pc gamer haut de gamme. Au bout d'une semaine 2 ventilateurs font un bruit d'enfer. 1 mois plus tard le pc ne s allume plus. Service client inefficace. Je fais réparer le pc chez un professionnel: Le bouton reset est branché sur 2 des ventilateurs. Masse présente. Alimentation HS et pas assez puissante pour les composants présents et j'en passe… Je vous conseille vivement de passer votre chemin.

Bonjour, J'ai commander un PC le 06 décembre 2024 pour le noël de ma fille. Aucun port USB ne fonctionne, ça commence mal !!!!! Le PC REPART au bout de 3 semaines, car aucun numéro pour joindre VIBOX !!!!!!!! je réceptionne de nouveaux le PC et la c'est la STUPEFACTION ........... PLUS AUCUNE DONNEE + PLUS DE WINDOWS 11 !!!!!! PLUS RIEN SUR LE PC je n'en vois pas le bout de cette affaire. Nous le 05/02/2025 est mon problème n'est toujours pas résolu.

J’ai commandé un PC gaming chez Vibox et je suis entièrement satisfait de mon achat. Le PC est arrivé bien emballé et prêt à l’emploi. L’assemblage est soigné, les composants sont de qualité et les performances sont au rendez-vous. Le service clent est également très réactif et professionnel, répondant rapidement aux questions et offrant un excellent suivi. Je recommande vivement à tous ceux qui recherchent un PC gaming fiable et performant ! Mon fils est vraiment content !

Had a few complications with my order, but the customer service at Vibox was absolutely top-notch! They went above and beyond to help, and I couldn’t be happier with the support I received. Huge shoutout to Aron for his patience and assistance—truly excellent service. If you’re looking for a new gaming PC build, I’d definitely recommend Vibox!

Bought a present for Xmas and couldn’t be happier with choosing these guys! Had an issue during setup (I’d skipped a step) and in a panic sent an email, got a response within a day with everything I needed and they answered my follow up questions quickly and comprehensively. We’re super happy with the PC itself, it looks amazing and does everything we need it to (I’m glad I spent so long researching before buying!) and since getting up and running we haven’t had any issues even though it’s been used for hours nearly every day. We’ll be back next year for upgrades!

True customer service! I purchased a PC a year ago for my son which developed a problem a year down the line. Vbox have been utterly fantastic in helping with suggestions of things to try ourselves to fix it and when all failed were happy to take the PC back and repair it. We have been kept updated every step of the way and the communication has been polite and helpful. With so many companies today happy to take your money and send you on your way, Vbox is providing real customer service and after sales support. I wouldn't hesitate to recommend Vibox and Aaron for all their help and support.

Fantastic company, After sales service is second to none. Purchasing my computer from them over four years ago, they are still offering free and excellent advice / recommendations. Their knowledge is outstanding, emailing out "how to" videos on how items are changed or bios altered. I highly recommend this company to my colleagues, friends and the whole world. Well done, you are all a credit to the company.

I recently had an issue with my pc, as I'm rather new to Pc's and had no prior experience I thought it'd be best to email Vibox, and I thoroughly believe it was the best decision yet! They were incredibly quick with responses, were extremely helpful with sending resources in order to help me solve the issue at hand, and have been amazing to communicate with. I must give a special mention to the Vibox employees, Will and Dylan for being the one's to respond to my inquiry, giving me easy-to-follow guides on how to fix the issue and for being great at communicating which helped minimise alot of stress. Thank you Vibox for being an incredibly helpful, friendly, and understanding company. Would definitely recommend to friends and family.

Took seconds for the phone to answer. Upon awnsering in a professional way I explained my situation to him and we worked though a couple trouble shooting tasks regarding a noise coming from my pc. Had it back to normal after a few min. Very professional, great customer service, easy to understand for someone like myself that don't know much about Pcs. Would highly recommend if you have trouble to give them a call direct. Thank you for a great experience. Kind Regards Jon

Great service, spoke to an employee called dylan, he was very helpful and sorted everything for me. Highly recommend this place.

bonjour , j'ai effectué un achat sur vibox ,emballage et condionnement parfait pour le type d'achat; très bon contact du fournisseur soucieux des besoins des acheteurs; Je recommande vivement ce site.

Great Customer Service No probs PC is amazing and very reasonably priced very happy so far Great prebuilt PC BIG SHOUT OUT TO SOLOMAN

Great company who make great systems and are always available to help with technical issues. Highly trustworthy. Recently had an issue and their customer service employee, Will, responded really quickly to solve my issue despite it being the christmas holidays.

Fabulous customer service. Very patient, friendly and knowledgeable. Extremely helpful thank you Solomon. I would definitely recommend.

Delivery was prompt and my son is very happy with his new Vibox gaming pc. The help we received from Vibox support after my son updated the BIOS settings was exceptional, they gave us suggestions and helped us to resolve the issue quickly, so a special mention to Dylan. I would recommend Vibox to anyone who wants the ease of a prebuilt gaming pc.