Vet Post is an online pet service provider based in New Zealand, specializing in a comprehensive range of pet products and prescription medications. The company caters to pet owners seeking quality supplies for their dogs, cats, and horses, offering a user-friendly shopping experience through its website, vetpost.co.nz. Customers can browse categories such as food, medical supplies, and grooming products, with options tailored to various ailments and dietary needs.
In addition to a diverse selection of pet items, Vet Post emphasizes competitive pricing and fast delivery throughout New Zealand. The platform also provides expert advice, ensuring that pet owners can make informed decisions regarding their pets' health and well-being. With a focus on convenience and accessibility, Vet Post serves as a reliable resource for pet owners looking to enhance their pets' lives through proper care and quality products.
Reviewers consistently praise Vet Post for its exceptional service and personal touches, highlighting the inclusion of treats for both pets and their owners with every order. Customers appreciate the fast delivery, often receiving their products the very next day, even in rural areas.
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The professionalism and helpfulness of the staff are frequently mentioned, with many noting quick responses to inquiries. People also commend the competitive pricing of products, making Vet Post a go-to for pet supplies. The overall experience is described as friendly and efficient, with a well-organized website that enhances the shopping process. With no negative feedback reported, Vet Post stands out as a highly recommended choice for pet owners seeking reliable service and quality products. Overall, the sentiment is overwhelmingly positive.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
30
100%
● Low
5.0 / 5 overall
=
30 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 25
5.0
2
Feb 25
5.0
1
Mar 25
5.0
4
Apr 25
—
0
May 25
5.0
3
Jun 25
5.0
1
Jul 25
—
0
Aug 25
—
0
Sep 25
5.0
2
Oct 25
5.0
4
Nov 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 30 most recent reviews.
Top praiseof 30 positive reviews
Customer service57%
17 mentions
Fast & efficient57%
17 mentions
Delivery43%
13 mentions
Prices & value40%
12 mentions
“I’ve been really happy with VetPost”
On “Customer service” · Nov 18, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pet Services.
Overall rating and review count for this company and similar companies
I’ve been really happy with VetPost. What I love most is the personal touch — they always include a wee treat for me and for my dog Amie, which absolutely makes our day.
They also offer genuinely hel... See more
Always excellent service. I frequently order wet food for my queen Cleo, who requires a urinary supportive diet, amongst her other demands which she frequently screams to attain… that said Vetpost ord... See more
VETPOST is the best company for online doggy/cat stuff. Fantastic service, little surprise gifts with every order. And when I had a specific question about my dog, the Vet got back to me quickly.... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I’ve been really happy with VetPost. What I love most is the personal touch — they always include a wee treat for me and for my dog Amie, which absolutely makes our day.
They also offer genuinely helpful advice, and you can tell they’re people who truly care about animals. It’s warm, personal, and caring service every time. Highly recommend them.
Always excellent service. I frequently order wet food for my queen Cleo, who requires a urinary supportive diet, amongst her other demands which she frequently screams to attain… that said Vetpost orders are processed incredibly fast, with my last food order arriving the next day, much to Cleo’s satisfaction 😂 My only piece of feedback is that it would be great if on the website you could click to re-order, rather than having to filter what ur after an add to cart.
VETPOST is the best company for online doggy/cat stuff. Fantastic service, little surprise gifts with every order. And when I had a specific question about my dog, the Vet got back to me quickly. I will never use anyone else
Faultless service & have used them off and on for a year now. We live rural Northland & we always receive the next day. Impressive. We just subscribed for their regular treatment service. Plus, their little added treats is soooo cute! I found them very competitive in pricing too and that's an added credit to them.
A massive thank you to Vet Post! I placed an order yesterday and it arrived first thing this morning. They always have exceptionally fast interisland delivery. Other companies could learn from them.
Vetpost you give incredible service. I put my prescription order in yesterday afternoon and by 8.17am today, I have received it!! And there is always a little bag of treats, which my dog loves, and a little chocolate for me, which is a lovely touch. Thank you! You are awesome
Highly recommend Vet Post. I tell all animal owners that I know to use this site. Their products are the cheapest that I have found, delivery is super quick and the little treats that they send with the order are so lovely
To the Vet Post Team!!
Thanks so much for quality products at cheap prices and fast delivery!!
PS: I LOVE that you include a little TREAT for my kitty! He really appreciated the pick me up after receiving his flea treatment!! Thanks so much, please continue being awesome <3 !!
Wow, wow, wow. And another 'wow' to the Vetpost team for providing branded veterinary products at insanely reasonable prices, quickly, professionally and with the friendliest, helpful service I've experienced anywhere.
I am delighted that my Skye and I are able to benefit from being part of the Vetpost family.
Kia kaha team Vetpost. You rock.
Lynn Mortimer - Canterbury
First time I have used Vet Post. WAY cheaper than getting the meds through my regular vet. I live rural so was surprised to see the package delivered the next day. PLUS they put little treats in for your animals and fudge as a treat for the humans!
FANTASTIC service, will definitely be using again!
Well done Vet Post!!!!!!!!
Surprised,ordered the cheapest product I could find on line, and too my Surprise they put in a treat for the dog and a treat for the cat,and the Surprise is a treat for ME.and I gladly eat it back from my 1km walk to my house.thanks vetpost.
Service has been excellent - prompt, efficient and always with a little gift. Vetpost excelled when I lost my beautiful girl and they were so helpful in organising a refund for a parcel that was already en route.
Friendly, helpful phone service. I placed my order after 3pm and it arrived by 730am the following day. The parcel was packed using zero plastic and even had a wee human treat in there. Thanks Vetpost :)
My first order with Vet Post-so quick, extremely price friendly (compared to same products from vets)-and the wee treat bag and fudge were such a lovely surprise for us all! I’m a convert-Vet Post for me!!!! Will tell my friends!!!!
Vet Post is an online pet service provider based in New Zealand, specializing in a comprehensive range of pet products and prescription medications. The company caters to pet owners seeking quality supplies for their dogs, cats, and horses, offering a user-friendly shopping experience through its website, vetpost.co.nz. Customers can browse categories such as food, medical supplies, and grooming products, with options tailored to various ailments and dietary needs.
In addition to a diverse selection of pet items, Vet Post emphasizes competitive pricing and fast delivery throughout New Zealand. The platform also provides expert advice, ensuring that pet owners can make informed decisions regarding their pets' health and well-being. With a focus on convenience and accessibility, Vet Post serves as a reliable resource for pet owners looking to enhance their pets' lives through proper care and quality products.