2 days ago
The staff were very friendly, but the clinic seemed overwhelmed during my visit. I waited a bit longer than I would have liked. I think they need more personnel during peak hours.
2 days ago
I had a great experience here when my cat was sick. The staff was caring and knowledgeable. They took their time, and I felt like my pet was in good hands. Would definitely return!
2 days ago
I brought my rabbit in for an emergency situation, but I felt like they weren't as equipped for exotic pets. The response was slower than I expected, which was frustrating.
2 days ago
The team was very understanding and gentle with my anxious dog during his visit. They took the time to comfort him and explain the procedures. I felt very supported as a pet parent.
The staff were very friendly, but the clinic seemed overwhelmed during my visit. I waited a bit longer than I would have liked. I think they need more personnel during peak hours.
I had a great experience here when my cat was sick. The staff was caring and knowledgeable. They took their time, and I felt like my pet was in good hands. Would definitely return!
I brought my rabbit in for an emergency situation, but I felt like they weren't as equipped for exotic pets. The response was slower than I expected, which was frustrating.
The team was very understanding and gentle with my anxious dog during his visit. They took the time to comfort him and explain the procedures. I felt very supported as a pet parent.
I was satisfied with the treatment my dog received, but the bill was quite high. It’s a good place if you can afford it, but I wish the pricing was more transparent upfront.
The service was professional, and the vets showed genuine care for my pet. They were thorough in their examination and explained everything in detail. I left feeling reassured.
I appreciated the quick response when my cat needed urgent care. However, the costs were higher than expected, which was a bit concerning. Overall, the service was good but be prepared for the bills.
The veterinarians here are top-notch! They diagnosed my dog's condition swiftly and provided excellent treatment. I felt confident in their care, and my dog is recovering well. Thank you!
While the care was satisfactory, I encountered some issues with communication. I wasn't kept updated on my pet's progress during the treatment, which made me anxious. Better communication would be appreciated.
The staff at Veterinary Emergency Group Maple Grove were incredibly compassionate and attentive when my dog had an emergency. They explained everything clearly and took great care of him. Highly recommend!
My dog had a serious condition and the vets here were amazing. They worked quickly and efficiently to stabilize him. I am forever grateful for their expertise and dedication.
While the treatment my cat received was effective, the waiting time was longer than I anticipated. They seemed overwhelmed, which was stressful. I hope they improve their efficiency in the future.
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Veterinary Emergency Group Maple Grove is a specialized veterinary clinic that provides emergency care for pets. The facility is equipped to handle urgent medical situations and offers services such as diagnostics, treatment, and surgical interventions for animals in need. The team is composed of experienced veterinarians and support staff dedicated to ensuring the health and well-being of pets during emergencies.
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Veterinary Emergency Group Maple Grove receives a mix of praise and criticism from customers. Many reviewers highlight the compassionate and professional care provided by the staff, noting their thorough examinations and genuine concern for pets. Several people express gratitude for the skilled veterinarians who deliver effective treatment, often in urgent situations. However, there are common complaints regarding high costs and a lack of transparency in pricing, which some find concerning. Additionally, issues with communication and longer-than-expected wait times during busy periods are mentioned, suggesting that the clinic may be overwhelmed at times. Overall, while the quality of care is appreciated, there are areas for improvement, particularly in communication and efficiency. The sentiment leans positive, but with notable concerns.
