I pick up my phone and order there so…
I pick up my phone and order there so quick delivery and have a big supply of vapes or pods
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Vape Online Store is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
I pick up my phone and order there so quick delivery and have a big supply of vapes or pods
Super service as per
Speedy delivery with a couple of extra gifts - very impressed as a new customer. Will certainly recommend and use again.
Amazing as usual, would highly recommend using this company, I have used for a long time and would not change,
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vapeonlinestore.co.uk1,000 total • Write a review
Very reliable and good quality items for the price. Would definitely recommend to anyone
Date of experience: May 1, 2025
Fantastic company and always great service, thank you
Date of experience: May 1, 2025
How easy the ordering was, the check on my age shows responsibility from your business. The goods were delivered to the correct address in the time frame you promised, and the product was exactly what I expected. Keep up the good work.
Date of experience: May 1, 2025
Excellent and quick delivery
Date of experience: May 1, 2025
Fantastic product. Fantastic experience
Date of experience: May 1, 2025
I always buy my vapes from Vape Online Store! They have a huge range of brands and flavours, and their fast delivery makes shopping easy. You can’t go wrong with Vape Online Store!
Date of experience: April 27, 2025
US
I was searching for a mod to replace my existing one, I found that this company stocked the item I needed, so placed the order. However when I received the product it wasn’t what i ordered which was very disappointing! Such a waste of my time, the only thing I was happy about was getting a refund back. Will never use your company again, even down to emails, so unprofessional
Date of experience: April 26, 2025
US
We were having a good experience with this company until our order got lost by Royal Mail. We approached the company who initially suggested that we should chase Royal Mail and do all the leg work until I pointed out that my contract was with them and not Royal Mail. I requested a refund on so many occassions but this was not forth coming. I waited for 30 days until I could approach my credit card company for the refund, to which, I gave them one last opportunity to do so. They still tried not to give me the refund until I pointed out that they were now in breach of the Consumer Rights Act of 2015. After going back and forth for hours they finally decided to give me a refund. Even when they said they were going to give me a refund, the email arrived saying it would take upto 10 days.... The whole process was difficult, frustrating and so much time wasted when it could have been so simple. They have now lost a customer spending a lot of money and regular orders for vapes for £65 which they will get back from Royal Mail, makes no sense. This is my frist time writing a review for any company but wanted to let you know my experience and frustration. We are now using a different company and when we had an issue with a Vape, they simply requested a picture and sent us a new one, no quible, simple, straight forward and very little time wasted..
Date of experience: April 25, 2025