customer
1 reviews
about 2 months ago
Behulpzame contactpersoon
Behulpzame contactpersoon. Goed prijzen.
Helpful?
Utility Direct Reviews
TrustScore
4.9
Excellent
56
3
0
0
1
60 reviews in total
Review summary
Utility Direct receives overwhelmingly positive feedback from its customers, who frequently commend the exceptional service and support provided by the team. Reviewers highlight the speed and efficiency of responses, noting that inquiries are handled quickly and accurately. Many express gratitude for the guidance offered during transitions to new energy providers, emphasizing the professionalism and attentiveness of staff members like Hassan and Mariam. The service is described as smooth and user-friendly, with several customers recommending Utility Direct highly. However, there is a notable critical review from a customer who felt let down by a recommendation to join Engie, which resulted in a canceled service request. Despite this isolated complaint, the overall sentiment remains highly favorable, reflecting a strong reputation for quality service.
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Based on reviews, created with AISee what reviewers are saying
ThiagoFeatured
A week ago
Great experience
Great experience, proactively supportive, got everything arranged in a timely manner. Thank you!
Landers YehFeatured
A week ago
Super convenient and friendly service
I highly recommend Utility Direct for anyone who wants a smooth and stress-free moving experience. Their service is extremely convenient and well organized, helping me handle electricity, gas, water,... See more
Adrian GrowFeatured
A week ago
Utility Direct is a kind and caring service
Mariam at Utility Direct has been an amazing helper in getting our Utilities in order. Mariam responds quickly and knowledgeably to any and all requests.
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lalit sen
1 reviews
about 2 months ago
Perfect and Quick
Hassan you are a start. Your service and professional help is awsome. Thank you so much buddy.
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Javad Gholami
1 reviews
about 2 months ago
Utility Direct provided excellent…
Utility Direct provided excellent service and were able to set up all our requirements in only a couple of days.
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Alex Pareja
1 reviews
about 2 months ago
Good assitance
Good assitance
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Nicole Eggen
1 reviews
about 2 months ago
helpful and informative
very helpful and informative. got a good contract deal for energy bills
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Andrew Brown
1 reviews
about 2 months ago
Excellent service
I’ve used Utility Direct for two years now and they have been an incredible resource. They are very professional, kind and patient. Their support made moving to a new country where I needed to learn new systems much easier than doing this on my own.
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mariam bahaa
1 reviews
about 2 months ago
Exceptional service!
Exceptional service!
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Mohamed Rashwan
1 reviews
about 2 months ago
Highly recommended
Highly recommended
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Marwan Khalil
1 reviews
about 2 months ago
Highly recommend
Highly recommend , great services so smooth, employees are highly trained and very professional. Especially the girl named mariam
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ezz shehab
1 reviews
about 2 months ago
Highly recommended
Highly recommended
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Alessandro Orlandi
1 reviews
about 2 months ago
Excellent service
Excellent service! Kind, professional, helpful, really nothing to say! I highly recommend it.
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A Hurley
1 reviews
about 2 months ago
Great experience
Great experience, everything was so easy. Thanks !!
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Antonios Tsiras
1 reviews
about 2 months ago
I had an amazing experience with Utility Direct
I had an amazing experience with Utility Direct as they were able to set up everything we needed in a couple of days.
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Daria Tatarova
1 reviews
about 2 months ago
Review
Service was good.
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Salmoncent
1 reviews
2 months ago
All good
All good. Was very informative and fast. Easy and well advised.
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Hamiche Amar
1 reviews
2 months ago
Everything went smoothly
Everything went smoothly, team utility direct were really rectif and helpfull, i can only recommand.
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Burak Ozluk
1 reviews
2 months ago
Perfect experience
Perfect experience, i can’t believe this service is for free
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John Cooper
1 reviews
2 months ago
Quick and painless
The call went well and I appreciated the speed with which they answered my questions as well as the accuracy of the answers.
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Ahmed Alaoui
1 reviews
2 months ago
Seamless experience A-Z
Hassan made sure my journey from -asking preliminary questions to enjoying the services eventually- was by definition: seamless. Straight to the point approach, carefully tailored for expats, as an expat himself, Hassan made sure I got the treatment he would like for himself, which is the driver behind every 5 star review. Thanks Utility Direct!
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YR
1 reviews
2 months ago
Excellent service and help from Mariam…
Excellent service and help from Mariam and Hassan.
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About Utility Direct
Utility Direct is a Dutch utility and energy service provider that specializes in assisting new residents, expats, and individuals relocating within the Netherlands. The company offers a free service designed to streamline the setup of essential home utilities, including electricity, gas, internet, mobile plans, and more. By leveraging their expertise, Utility Direct helps customers identify the best deals tailored to their needs, ultimately saving them time and money. The company's multilingual support team ensures that clients receive information in a language they understand, making the process of moving into a new home less stressful. Utility Direct's commitment to providing personal advice and managing the setup of services allows customers to settle in quickly and efficiently, ensuring a smooth transition to their new living environment.
Company information
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