Great experience
Great experience, proactively supportive, got everything arranged in a timely manner. Thank you!

Utility Direct receives overwhelmingly positive feedback from its customers, who frequently commend the exceptional service and support provided by the team. Reviewers highlight the speed and efficiency of responses, noting that inquiries are handled quickly and accurately. Many express gratitude for the guidance offered during transitions to new energy providers, emphasizing the professionalism and attentiveness of staff members like Hassan and Mariam. The service is described as smooth and user-friendly, with several customers recommending Utility Direct highly. However, there is a notable critical review from a customer who felt let down by a recommendation to join Engie, which resulted in a canceled service request. Despite this isolated complaint, the overall sentiment remains highly favorable, reflecting a strong reputation for quality service.
A week ago
Great experience, proactively supportive, got everything arranged in a timely manner. Thank you!
A week ago
I highly recommend Utility Direct for anyone who wants a smooth and stress-free moving experience. Their service is extremely convenient and well organized, helping me handle electricity, gas, water,... See more
A week ago
Mariam at Utility Direct has been an amazing helper in getting our Utilities in order. Mariam responds quickly and knowledgeably to any and all requests.
Great experience, proactively supportive, got everything arranged in a timely manner. Thank you!
I highly recommend Utility Direct for anyone who wants a smooth and stress-free moving experience. Their service is extremely convenient and well organized, helping me handle electricity, gas, water, and internet contract transfers all in one place. Instead of contacting multiple providers separately, Utility Direct saved me a lot of time and administrative effort. What impressed me most was their friendly and responsive customer support. The team patiently explained each step and ensured everything was set up correctly before my move-in date. Thanks to their professional coordination, I avoided common mistakes and delays during the transition. Overall, Utility Direct made the entire contract switching process simple, efficient, and worry-free. I would definitely use their service again and recommend it to others.
Easy and professional service
Mariam at Utility Direct has been an amazing helper in getting our Utilities in order. Mariam responds quickly and knowledgeably to any and all requests.
Relocating can be stressful with all the administrative work involved, but Utilities Direct made the process much easier. They reached out to me, took the time to understand my needs, and walked me through the available packages. They also guided me through the sign-up process step by step. Professional, efficient, and still very personal—I would definitely recommend them to anyone.
Very gentle guy
They took care of everything.
I am truly not impressed by a company like utility Direct who recommended that I join Engie. Engie cancelled my request for service the day after they accepted and have been claiming more than 88€ from me. Nothing but a nightmare and I sincerely regret having used them.
As an expat, it is very important to have an adequate assistance with the communication and understanding with local service providers.
Très bon support, des explications un engagement et une souplesse. Je recommande. Et merci encore pour votre soutien.
Amazing guidance and the transition to a new energy provider went very smooth!
Brilliant and helpful
Quite fast and very organised. Recommend them!
They take care of all the work that you need to do without troubling you much and provide better services at free cost(Obviosuly they wil have own benefits as everycompany does), but its fine as long a sthe quality of the service is exceptional
The service that utilitydirect is very smooth and they help a lot for setting all the utilities. Very content with the service that they provide.
Great support for foreigners moving to the Netherlands
Excellent service - highly efficient and helpful.
They were patient, explanatory and friendly.
Mariam responded very quickly with exactly the information I needed to make a good choice.
Michael! Super professional, attentive, patient, answers all questions, responsive and kind.
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Utility Direct is a Dutch utility and energy service provider that specializes in assisting new residents, expats, and individuals relocating within the Netherlands. The company offers a free service designed to streamline the setup of essential home utilities, including electricity, gas, internet, mobile plans, and more. By leveraging their expertise, Utility Direct helps customers identify the best deals tailored to their needs, ultimately saving them time and money. The company's multilingual support team ensures that clients receive information in a language they understand, making the process of moving into a new home less stressful. Utility Direct's commitment to providing personal advice and managing the setup of services allows customers to settle in quickly and efficiently, ensuring a smooth transition to their new living environment.
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