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HomeBusiness ServicesUnited Polaris Lounge Reviews

United Polaris Lounge Reviews

3.8333333333333335 out of 5 stars
3.8333333333333335 out of 5 stars
3.8
|Great|12 reviews

TrustScore

3.8
3.8333333333333335 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
3
3 out of 5 stars
4
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

Jennifer Perez
Jennifer PerezFeatured

2 days ago

3 out of 5 stars

Decent but Needs More Comfort

It was a nice stopover, but I felt the seating could be a bit more comfortable. The food was good, yet I wish there were more healthy options available. Overall, it was satisfactory.

James Davis
James DavisFeatured

2 days ago

5 out of 5 stars

Best Part of My Trip

The Polaris Lounge was the highlight of my travel experience! The staff were incredibly welcoming and the food was delightful. I enjoyed the quiet zones immensely; perfect for recharging before my fli... See more

Mary Garcia
Mary GarciaFeatured

2 days ago

2 out of 5 stars

Too Crowded

I was disappointed with my experience. The Polaris Lounge was packed, and it was hard to find a place to sit. I expected a more tranquil environment given the reputation.

Barbara Anderson
Barbara AndersonFeatured

2 days ago

3 out of 5 stars

Good but Room for Improvement

While the lounge was clean and the food was decent, it was overly crowded during my visit. It felt a bit chaotic and I struggled to find a quiet spot to relax. More seating would definitely enhance th... See more

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Jennifer Perez
Jennifer Perez
1 reviews
Featured
3 days ago
3 out of 5 stars

Decent but Needs More Comfort

It was a nice stopover, but I felt the seating could be a bit more comfortable. The food was good, yet I wish there were more healthy options available. Overall, it was satisfactory.

Helpful?
James Davis
James Davis
1 reviews
Featured
3 days ago
5 out of 5 stars

Best Part of My Trip

The Polaris Lounge was the highlight of my travel experience! The staff were incredibly welcoming and the food was delightful. I enjoyed the quiet zones immensely; perfect for recharging before my flight.

Helpful?
Mary Garcia
Mary Garcia
1 reviews
Featured
3 days ago
2 out of 5 stars

Too Crowded

I was disappointed with my experience. The Polaris Lounge was packed, and it was hard to find a place to sit. I expected a more tranquil environment given the reputation.

Helpful?
Barbara Anderson
Barbara Anderson
1 reviews
Featured
3 days ago
3 out of 5 stars

Good but Room for Improvement

While the lounge was clean and the food was decent, it was overly crowded during my visit. It felt a bit chaotic and I struggled to find a quiet spot to relax. More seating would definitely enhance the experience.

Helpful?
Linda Lopez
Linda Lopez
1 reviews
3 days ago
4 out of 5 stars

Great Experience

Had a lovely time at the Polaris Lounge. The staff were friendly and attentive, ensuring we had everything we needed. The showers were a nice touch after a long flight. Just wish there were more power outlets available.

Helpful?
Kevin Thomas
Kevin Thomas
1 reviews
3 days ago
4 out of 5 stars

Nice Amenities

The lounge has impressive amenities including a bar and showers. However, I found the food selection limited compared to other lounges I’ve visited. A few more hot meal options would be great.

Helpful?
Richard Davis
Richard Davis
1 reviews
3 days ago
5 out of 5 stars

Heavenly Relaxation

The Polaris Lounge exceeded my expectations! I loved the available workspaces and the complimentary drinks were a real treat. I could easily spend hours here before my flight.

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Donna Martinez
Donna Martinez
1 reviews
3 days ago
3 out of 5 stars

All Right

The lounge was okay but didn’t live up to my expectations. The coffee was average, and I didn’t find the staff particularly friendly. I think I’ve been to better lounges.

Helpful?
James Garcia
James Garcia
1 reviews
3 days ago
4 out of 5 stars

Relaxation and Comfort

I really enjoyed my time at the Polaris Lounge. The atmosphere is relaxing, and the free Wi-Fi is a plus for business travelers. A few more food options would make it perfect.

Helpful?
Elizabeth Martinez
Elizabeth Martinez
1 reviews
3 days ago
3 out of 5 stars

Room for Improvement

The Polaris Lounge is nice, but it can feel a bit cramped during peak times. The selection of food was decent, but I would have appreciated more variety. Overall, it’s a good lounge, just needs a few tweaks.

Helpful?
Lisa Garcia
Lisa Garcia
1 reviews
3 days ago
5 out of 5 stars

A Luxurious Escape

The United Polaris Lounge is a breath of fresh air during layovers. The seating is comfortable, and the food options are top-notch. I particularly loved the variety of gourmet snacks and the ambiance was perfect for relaxing.

Helpful?
Matthew Thomas
Matthew Thomas
1 reviews
3 days ago
5 out of 5 stars

Exceptional Experience

Absolutely loved the Polaris Lounge! The tranquility and privacy made it a perfect place to unwind. The staff went above and beyond to ensure we were comfortable. I will definitely seek this out on my next trip!

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Frequently asked questions for United Polaris Lounge

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About United Polaris Lounge

United Polaris Lounge is a premium airport lounge service offered by United Airlines, designed to provide a relaxing and comfortable environment for eligible travelers. The lounge features amenities such as comfortable seating, dining options, and workspaces, catering primarily to business and first-class passengers. It aims to enhance the travel experience by offering a quiet space away from the terminal hustle.

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Review summary

Reviewers generally appreciate the United Polaris Lounge for its inviting atmosphere and quality food offerings. Many highlight the lounge as a relaxing escape, with comfortable seating and attentive staff who enhance the experience. The food is often praised, with some noting the variety of gourmet snacks available. However, a significant number of customers express disappointment regarding overcrowding, particularly during peak times, which detracts from the overall experience. Some mention that the seating can feel cramped, and a few suggest that the food selection could benefit from more healthy options and variety. Despite these criticisms, the lounge remains a popular choice for travelers seeking comfort and amenities. Overall, the sentiment leans positively, though improvements in crowd management and food variety could enhance the experience further.

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Based on reviews, created with AI