Wasn’t expecting much from a car mat
Wasn’t expecting much from a car mat, but these totally exceeded expectations. 10/10.
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2.9
Average
335 reviews
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💬Hasn't replied to negative reviews
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Review summary
Ultra Car Mats has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
Please don't buy this it's not what…
Please don't buy this it's not what appears on advertising. You can get better quality and down to earth price on temu.
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Adds a touch of class to the interior
I went with the black and beige combination and I'm seriously impressed. It complements the original interior beautifully. The fit is snug, the stitching is spot on, and I've already had compliments from passengers. This is the kind of product that makes a real difference to your everyday driving experience.
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I haven't received the right order
I haven't received the right order. This was months ago. I have sent many emails and only had one reply saying someone from customer service will be in contact. Avoid!!!
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Company details
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Contact info
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Website
ultracarmats.com
All reviews
335 total • Write a review
Showing 71 - 80 of 331 reviews
RM
couldn't be happier with my purchase
couldn't be happier with my purchase! the orange accent really brightens up my daily commute. when i had installation questions, support sent helpful videos specific to my vehicle.
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SR
These mats are a great quality
These mats are a great quality! I placed my order for front, rear, and trunk mats and the price was amazing. The mats came and unfortunately they did not fit but when i contacted them to let them know they apologized and offered to make new ones and send them out at no charge! When the second set came the fronts fit correctly but the rear and the trunk was still off a bit. They offered to remake the rear and trunk again and send them out at no charge. I received the rear and trunk mats and they fit correctly now! It took awhile but being patient and this company committed to 100% satisfaction they admitted their mistakes and they made it right. I would recommend these mats they are great!
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JC
I wasn’t sure what to expect when I…
I wasn’t sure what to expect when I placed my order, but I’m really glad I gave these a shot. The mats arrived sooner than I expected, and the packaging was great. Once I installed them, I was impressed with how well they fit and how premium they looked. The material is soft but also feels incredibly durable. Highly recommend!
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LT
I can't get any customer service…
I can't get any customer service response! Mats are dangerous. They don't fit right and bunch up around the accelerator. I am trying to return but cannot get any response. No phone number. Very shady. Beware.
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bg
Arrived damaged..and after a few…
Arrived damaged..and after a few conversations nothing....dont fit either...absolutely avoid..am £150 down no chance of a replacement or refund..
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SP
I live in a snowy area
I live in a snowy area, and these mats have been perfect for handling slush and mud.
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JK
Complete false advertising
They advertise a custom fit. The fit was not even close for the front seats. It looked ok, but not fitted. The rear seat was so far away from fitted. It was just a generic rear seat cover. Contact customer support, and they will not stand by their replacement or return policy.
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BC
customer service was great
customer service was great! one mat had a rip and they replaced it fast.
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PK
Product looks good but order was incomplete
Product looks good but order was incomplete. No disks included for install. Zero communication with the company. I have sent numerous emails with no reply. I would stay away until they solve customer service issues.
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IS
my friend saw my new mats and…
my friend saw my new mats and immediately ordered a set for himself.
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