Excellent!
Always prompt and friendly service. No wonder they've done so well.

UK Water Filters receives high praise for its excellent customer service and the quality of its water filters, with many reviewers highlighting the fresh taste of the water compared to tap. Customers appreciate the efficient ordering process, prompt delivery, and competitive pricing, often noting the helpfulness of the staff. However, there are some concerns regarding slow refund times, with one customer reporting a three-week wait for a refund that still hadn't been issued. Additionally, a few users mentioned issues with product fit and the lack of order reminders. Overall, while the majority of feedback is overwhelmingly positive, the company could improve its handling of refunds and communication regarding order reminders. Overall, UK Water Filters is well-regarded for its service and product quality.
8 months ago
Easy ordering and a great price for a 3 way tap. Unfortunately, the tap didn't fit, as my sink is an under counter sink. I emailed to ask about returning it, as it says on the website that returns an... See more
8 months ago
Excellent service quick delivery easy website to follow Great quality filters good price
8 months ago
Efficient, friendly and prompt. All a customer wants!
Always prompt and friendly service. No wonder they've done so well.
Absolutely outstanding service. These folks really do know how to do an amazing job. I honestly am so delighted with everything they have done. The kit is superb, water tastes wonderful. They always send the replacement filters quickly and have answered many questions I had when fitting the system and the replacement filters. I highly recommend them. Such lovely staff, always so helpful and easy to contact when you need advice. So very glad I went with them and so grateful to them for such a high quality service. 🤩 great work 🤩
Really good customer service. Resolved my problem very fast.
We regularly order from UK Water filters and have always received excellent service from them. From initially discussing our requirements, to frequent re ordering of replacement parts, their service has been faultless, friendly and helpful, and their products are very good quality. They are a good company to do business with
An easy, effective and inexpensive way to have filtered water on tap.
Quick and easy delivery.
Nothing to complain about. Which is always amazing in this day and age ;) thankyou!
Second order from an excellent company. Easy to navigate and purchase. Even though I didn't have need to contact customer service on this oçcasion. I can honestly say they are responsive, helpful and efficient
I cannot comment on the product as we are yet to try it but the customer support received from UK Water Filters was incredible, some of the best I have ever encountered.
Delivery good and filter good , had a problem.with wrong connectors sent and took a bit to sort out,! But got there in thw end
Very efficient service. Good response time. Pleasant & polite staff Very efficient service Very good quality product
Well fitted andss always works well
This company go out of their way to give an excellent service to their customers. They follow things up and sort them out if need be.
Good prices with a fast delivery.
No problem with ordering and delivery. The fitting of the water filters has always been quite difficult though. Uncoupling the old one mainly. Would like better filtration of chlorine and flouride, which our water company puts in. It does improve the taste but can still taste and smell it.
Great customer service and effective filter supplied, after I had ordered the wrong filter. Thank you for your help. Mary anderson
It’s exactly as I expected. Delivery was excellent. The water tastes a lot better than the pure water tap and I hope it’s filtering all the impurities that it says it does. So far, so very good.
Great service, good price and prompt delivery as always
Easy to deal with, helpful and always a real person!
Brilliant, easy to install. Water tastes great .
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
UK Water Filters is a leading provider of water filtration solutions in the United Kingdom, specializing in a comprehensive range of products designed to ensure clean and healthy drinking water for both residential and commercial customers. The company offers various types of water filters, including undersink systems, fridge filters, reverse osmosis units, and whole house solutions, catering to diverse needs such as limescale reduction, allergy management, and specific contaminant removal. With over twenty-five years of experience in the industry, UK Water Filters serves thousands of customers, providing next-day delivery and a user-friendly online shopping experience. Their website features a simple filter selection tool, allowing customers to find the right product quickly and efficiently based on their specific requirements. The company's extensive product range includes popular brands and various filter types, making it a reliable choice for individuals and businesses seeking effective water filtration solutions.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.