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HomeUK Water Filters Reviews
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UK Water Filters Reviews

4.7 out of 5 stars
4.7 out of 5 stars
4.7
|Excellent|100 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.7 out of 5 stars
Excellent
5 out of 5 stars
87
4 out of 5 stars
7
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
5
100 reviews in total

Review summary

UK Water Filters receives high praise for its excellent customer service and the quality of its water filters, with many reviewers highlighting the fresh taste of the water compared to tap. Customers appreciate the efficient ordering process, prompt delivery, and competitive pricing, often noting the helpfulness of the staff. However, there are some concerns regarding slow refund times, with one customer reporting a three-week wait for a refund that still hadn't been issued. Additionally, a few users mentioned issues with product fit and the lack of order reminders. Overall, while the majority of feedback is overwhelmingly positive, the company could improve its handling of refunds and communication regarding order reminders. Overall, UK Water Filters is well-regarded for its service and product quality.

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Based on reviews, created with AI

See what reviewers are saying

susan
susanFeatured

8 months ago

5 out of 5 stars

Excellent product at good price

Excellent product at good price

Anne Forbes
Anne ForbesFeatured

8 months ago

5 out of 5 stars

Easyordering and a great price for a 3…

Easy ordering and a great price for a 3 way tap. Unfortunately, the tap didn't fit, as my sink is an under counter sink. I emailed to ask about returning it, as it says on the website that returns an... See more

Alan Horner
Alan HornerFeatured

8 months ago

5 out of 5 stars

Excellent service quick delivery easy…

Excellent service quick delivery easy website to follow Great quality filters good price

Alix Baker
Alix BakerFeatured

8 months ago

5 out of 5 stars

Efficient friendly and prompt

Efficient, friendly and prompt. All a customer wants!

Filter by rating:
Roger Ward
Roger Ward
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Excellent!

Always prompt and friendly service. No wonder they've done so well.

Helpful?
Kelly Macleod
Kelly Macleod
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service. These folks really do know how to do an amazing job. I honestly am so delighted with everything they have done. The kit is superb, water tastes wonderful. They always send the replacement filters quickly and have answered many questions I had when fitting the system and the replacement filters. I highly recommend them. Such lovely staff, always so helpful and easy to contact when you need advice. So very glad I went with them and so grateful to them for such a high quality service. 🤩 great work 🤩

Helpful?
Alfred Joseph Felix
Alfred Joseph Felix
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Service request

Really good customer service. Resolved my problem very fast.

Helpful?
Martin Phillips
Martin Phillips
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

A good company to do business with.

We regularly order from UK Water filters and have always received excellent service from them. From initially discussing our requirements, to frequent re ordering of replacement parts, their service has been faultless, friendly and helpful, and their products are very good quality. They are a good company to do business with

Helpful?
Mrs Bourne
Mrs Bourne
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Effective and inexpensive

An easy, effective and inexpensive way to have filtered water on tap.

Helpful?
L S
L S
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Quick and easy delivery.

Quick and easy delivery.

Helpful?
joewhile
joewhile
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Terribly GOOD!

Nothing to complain about. Which is always amazing in this day and age ;) thankyou!

Helpful?

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Kyron Hodgetts
Kyron Hodgetts
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Excellent

Second order from an excellent company. Easy to navigate and purchase. Even though I didn't have need to contact customer service on this oçcasion. I can honestly say they are responsive, helpful and efficient

Helpful?
Jordan W
Jordan W
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great Customer Service

I cannot comment on the product as we are yet to try it but the customer support received from UK Water Filters was incredible, some of the best I have ever encountered.

Helpful?
Chris
Chris
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

Delivery good and filter good

Delivery good and filter good , had a problem.with wrong connectors sent and took a bit to sort out,! But got there in thw end

Helpful?
Jane Lloyd
Jane Lloyd
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Very efficient service.

Very efficient service. Good response time. Pleasant & polite staff Very efficient service Very good quality product

Helpful?
Mr David Grahame
Mr David Grahame
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

Well fitted andss always works well

Well fitted andss always works well

Helpful?
Joan
Joan
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

They really care.

This company go out of their way to give an excellent service to their customers. They follow things up and sort them out if need be.

Helpful?
Graeme Rutherford
Graeme Rutherford
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Good prices with a fast delivery.

Good prices with a fast delivery.

Helpful?
K H
K H
1 reviews•New Reviewer
9 months ago
4 out of 5 stars

No problem with ordering and delivery

No problem with ordering and delivery. The fitting of the water filters has always been quite difficult though. Uncoupling the old one mainly. Would like better filtration of chlorine and flouride, which our water company puts in. It does improve the taste but can still taste and smell it.

Helpful?
mary anderson
mary anderson
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great customer service and effective…

Great customer service and effective filter supplied, after I had ordered the wrong filter. Thank you for your help. Mary anderson

Helpful?
Renato
Renato
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

It’s exactly as I expected

It’s exactly as I expected. Delivery was excellent. The water tastes a lot better than the pure water tap and I hope it’s filtering all the impurities that it says it does. So far, so very good.

Helpful?
Graham Harris
Graham Harris
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great service

Great service, good price and prompt delivery as always

Helpful?
Riiva
Riiva
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great service

Easy to deal with, helpful and always a real person!

Helpful?
Hagerty
Hagerty
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Brilliant

Brilliant, easy to install. Water tastes great .

Helpful?
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About UK Water Filters

UK Water Filters is a leading provider of water filtration solutions in the United Kingdom, specializing in a comprehensive range of products designed to ensure clean and healthy drinking water for both residential and commercial customers. The company offers various types of water filters, including undersink systems, fridge filters, reverse osmosis units, and whole house solutions, catering to diverse needs such as limescale reduction, allergy management, and specific contaminant removal. With over twenty-five years of experience in the industry, UK Water Filters serves thousands of customers, providing next-day delivery and a user-friendly online shopping experience. Their website features a simple filter selection tool, allowing customers to find the right product quickly and efficiently based on their specific requirements. The company's extensive product range includes popular brands and various filter types, making it a reliable choice for individuals and businesses seeking effective water filtration solutions.

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